- Phone: 317-388-5141
- Visit Website
based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez did a wonderful job. On time, very friendly and job was completed as promised.
Wonderful job, efficient and on time
The associate was very nice and considerate, on time and quick. The carpets dried quickly and smell great. The tile looks awesome!
It really did a good job on cleaning, the technician was very good about explaining everything, was very polite did very good work
Noah Casey, the cleaning specialist, was very professional, good humored and efficient.
One of my carpets were pretty crunchy. It was odd because I had not experienced this before. Thanks
Thomas B. cleaned my carpets and he was the best. He did a very good job, and worked hard and fast. Thomas also worked to get the spots that I pointed out up. I think my carpet looks good because he cared a lot about his job and worked hard at it.
Residue left on ottoman after drying. Carpets looked great. Joshua was very professional, did great job and came early.
I liked how friendly Noah Casey was & how he explained everything about what he was going to do. I liked how the cleaning made my carpet look afterwards. I would recommend Zero Res to others in the future.
Tevin was excellent. Professional knowledgeable and on time. Got all our spots out and carpets looked brand new!
A "greener", less toxic cleaning
Service was wonderful. He was personable, polite and very knowledgeable. Highly recommend.
$186.00 and you can't tell my carpets have been clean. The guy was 45 min for 3 rooms.. I will never use you again
Cleaning went well. We were happy with the process from start to finish.
Quick and easy.
The carpet was clean when you left. Still looks good several days later.
Tyler was so professional and friendly. He was timely and got right to work. Our sectional looks great. Will use Zerorez again.
Field Techs that perform/provided the services to clean our carpet and furniture was first rate...
They explained everything before and didn’t rush through the project. They got the odor out of the carpet and we love the protection that they added
Technicians are friendly and do a great job. Carpets dry very quickly. Recommendations are made without making you feel pressured.
Very pleased. Thank you!
Great service, friendly and professional.
Very friendly service staff. Left the carpets almost dry after cleaning.
Technician was nice no complaints with him. I didn't like the fact that the check out process had a line item that asked for a tip...that's weird to me. I'm paying for a service to be done. And although it's a comparable price to Stanley Steamer whom I've used they did not ask for a tip OR for a water disposal fee that was drained out on my lawn! The "deal" I signed up for was 3 rooms. I asked before schedule if I could do 2 rooms and a hallway which was agreeable per the phone conversation and I was also to have received 1 room of protectant. The technician and the invoice stated there was no additional promotions. Lastly, the dirty area on the carpet that I actually needed cleaned looked no better than pre-cleaning. I understand that not all things will come out (we just moved in and I have no idea what the dirty area was but it looked like from traffic with dirty shoes on off white carpet) the carpet is new so I thought it would be worth spending the money to have it professionally cleaned. Perhaps my expectations were too high.
The work was not quite correctly done the first time, but you sent another technician back to redo it and it turned out well.
Noah did an outstanding job
Got out mega stains🤮🤮🤮🤮🤮🤮🤮
In white carpet
Really great attention to detail
Looks like I treated myself to NEW carpet!!!!!
I am very disappointed in the wood floor cleaning I had done. It cost over $1000.00 and it looks no better and in a few places worse than when I do it with a mop and a $20 bottle or protectant. When I had it quoted as tales to the man who was there and when checking the website regarding what the service could do I was very hopeful it would improve the look of my floors without sanding and refinishing. I am very very disappointed in the result and would never recommend wood floor cleaning by Zerorez to anyone. In the past I have been very happy with carpet and tile/grout cleaning , however I wasted $1000.00 on this. I hope you do something to make this right. The gentleman who did the work was professional. I really wanted to refuse to pay for the service but did not want him to get into trouble. I have called for 2 days to talk to someone on the phone regarding this but have yet to receive a call back. In all honesty I believe I deserve my money back for this service.
I was not very happy when you rescheduled my appointment time. However your technician had a good attitude and did a great job cleaning our carpet and sofa. His attitude and quality work changed my initial disappointment with Zerorez.
Adonis came and cleaned most of our home's carpet and our sectional softa - he did a great job, hard worker, polite and very respectful. He helped me with my parents appointment as well as I used my e-mail for both and there was a bit of a miscommunication on my part. All went well, and Adonis is a wonderful employee you should definitely be thankful for and keep.
God bless
Sonia
The service was friendly and the cleaning seemed to match up with other services I have used in the past.