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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt response/scheduling, competent and kind technicians
Noah was great. He was on time, worked hard and explained everything. He did a great job!
He did a great job and communicated very well.
The products are straight forward and effective just like the services.
Great service, great product. 15 year old carpet looks brand new. I was seriously thinking of new carpet. Thanks to Zerores, I think I can hold off for several more years.
I liked that the staff was very good at communicating with me. Everything they said was confirmed with a text and email. Their service technician was very prompt and professional. Our carpet is very fresh smelling and was completely dry in about 3 1/2 hours.
You did not tell me about the $15 water dump charge. It should be in writing on you offer. I was not told about it over the phone either or I would have refused. Also a large spot remains on my carpet that I guess he was unable to remove, so I will try other methods.
Very good service man. First time my floors have dried as quickly as they did when getting my carpets cleaned. Work with me and helping move couches and sofas that were on coasters. Explain the process to me fully. Very reasonable prices.
Our Carpet and couch look brand new. No chemical smell and dried quickly
It was great! The carpet had the original feel (5 yrs. old) and no spots, looks great feel great, dried quickly! The gentleman that did our carpet, we would want every time! Thanks for a great job!
EVERYTHING!!! PROFESSIONAL;COMPETENT; THOROUGH AND FINALLY. JOB WELL DONE!!!!
Convenient and fast. Service techs have been clean, courteous, and friendly. Pricing is fair too.
The price is way too high. $180 for a small 2 bedroom apartment is about it twice what it should be
Comprehensive, courteous service.
The service was fantastic. Everything was done very thoroughly! I was very pleased with how my carpets turned out.
The carpet in the bedroom has never been cleaned
The traffic pattern is gone!
Thanks Zeroez!
Very friendly and knowledgeable Derek was great at explaining everything to me about how the cleaning works. My carpet looks amaIng
My carpet and area rug looks amazing.
Noah did an excellent job--again! I appreciate his efforts to extend the life of our old carpets for a while longer!
And I appreciate the company's efforts to honor my request to have Noah again.
See you next year!
Service was great. Good job Patrick B.
The cleaning was much better than last years effort. The agitator machine must be used to get the dirt below the surface.
Great product, excellent customer service, highly recommend.
Our carpets look great and the customer service from Brandon was awesome! I've already passed along the $10 off coupons he left us to three of our neighbors! Thank you!
Polite, quick, and great job!
On time, professional, quick and thorough
We were here for the whole process. Very pleasant and professional and thorough the entire time!! Results were amazing!!! Will certainly have them back as needed!! Dee and Dave
I like everything about your company. I have used you on three different occasions. All employees have been professional and friendly. The appointment was made quickly and the men arrived right on time. They worked quickly and the result was more than what I could have imagined. Even though my carpets are older they look almost new after your treatment. You have an outstanding company.
The service is great, the floor and sofa look awesome. The tech was very informative and did a great job. Thanks Zerorez!!
It leaves the carpets clean and the techs are always nice.