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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service technician was great. Explained everything and talked about other products available.
I appreciate his promptness as well and he got right to work.
The young man was courteous and professional. On time, in fact early for the appointment.
Did a thorough job and carpet looks wonderful!
Technician did a wonderful job. Very very satisfied. 😄
I like not having chemicals in my home.
Friendliness of staff and reliability
Professional and clean they way he did his work. Our old carpets good marvelous
Professionalism. Let alone product really does clean carpets. Couldn’t be happier with Tevin and service he provided. My carpets are Holiday ready! Thank you Zerorez!
Technician was professional and hard working. I thought the pricing was very reasonable. I was especially impressed with the tile cleaning.
We have been pleased with the results of our carpet cleaning. I was especially impressed by Brandon, our carpet cleaning technician...he was thorough and professional in every way.
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I appreciate that there are no chemicals both for the effect on the carpet and possible impact on my pet.
Friendly, polite service. Process seems thorough and carpet dries quickly! I needed a call back and two rooms were recleaned and looked great.
Adonis was
Prompt and very respectful of my home. then there is the good job done by Matt.
It was easy and quick to clean the carpets.
The technician was very pleasant and explained everything well ,and did a thorough job.
First time we used zerorez. We were skeptical but are very pleased.Carpet looks good. Thomas did a great job he is very thorough.
The carpet appears to be cleaner. I was impressed by the amount of pet hair that was loosened. I liked the use of a fan to dry the areas faster.
Technician Josh arrived on time explained what he was going to do and pointed areas that he could clean up stains and which would be more difficult and why. He did a great job and we would recommend using Zerorez again and recommending the service to others.
No chemicals
Our technician, Josh, was very friendly and knowledgeable. Treated our home with respect and care.
Service was great and the carpet turned out amazing! I highly recommend Zerorez!!
My house smells absolutely wonderful, my Uphostery is bright and shining again, my carpet looks fabulous – no more stains - and Thomas (with the tattoos) is such a nice man. He is truly an asset to your company. He tried so hard and succeeded to be as least intrusive as possible. He was on time, and really worked hard. I hope the next time I have to call ZeroRez, Thomas will be available to do my work again. He’s one of the major reasons I’m so happy to recommend your company. Thanks for asking for my input.
Very professional and well informed.
Very pleased with the technician and the results.
Friendly couteous professional service.
No soap residue Carpet feels soft afterward. Love the orange scented protectant.
The technician was very personable too
Very knowledgeable about the right way to clean carpets. Friendly and efficient.
Fast service. Dries fast. Carpets look great. The negative was the high cost for smaller items. Bench seat...$35 to make 2 passes on it. Other than that. Overall service was good
I have to admit that when my scheduled service had to be moved to the next day at the last minute due to some situation on your end, I was a little put out. However, Tyler arrived the next morning promptly, was very professional, efficient and pleasant and I was pleased with the way the carpets looked and the fairly quick manner in which they dried.

Fast response, quick drying time, no residue, outstanding cleaning