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based on 18359 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A stain that I have worked on personally with over the counter products that never went away were gone. The the person I was trying to please on the subject actually worked. the service person was nice and answered my questions. I was pleased to tip the highest amount without hesitation. The cost was affordable. Thank you.
Our carpet feels soft and clean. The whole house smells so fresh and clean now. I would never use any other carpet cleaner company again. We have never had such great results from anyone else.
My technician was excellent. The carpet and hardwood floors were done with care and great results. My only concern is that in the future I will need my larger furniture moved (sofa, end tables and coffee table). I cannot do this myself and with one technician, this may be a problem in the future. Stanley Steamer does a hard sales pitch which I do not appreciate, a soft sales information sharing of services was brought to my attention but not forced. I really liked the service and plan to schedule future cleanings with you.
First off our carpet tech 'Tevin' was extremely polite, nice and very thorough at explaining everything on the process of cleaning and how all equipment is cleaned per each customer! He went over and above at cleaning our carpet and showed us an area on our tile how it would look if it and the grout was cleaned and sealed. I will most certainly use Zerorez again and request Tevin as our tech. Our carpet looked brand new after this cleaning, so indeed we are happy with the results!
Scheduling was very professional. They arrived on time. The work was exactly as expected.
The service technician was polite and professional. The carpets look and smell great even several days after cleaning. We will recommend anyone to use Zerorez, this was our second service and will only use them.
Always do an amazing job, especially when taking care of high traffic and pet accident areas!
John was exceptional! He was professional and paid attention to detail. I love zerorez!
Chemical free!
No yucky chemicals!
My carpet looks and feels brand new!
Quick and easy appointment setup, very thorough cleaning
The technician called before coming and was kind and professional. The areas that were cleaned as well as the sectional looked great and was dry very quickly.
Natural process, professional service.
Very professional and did a great job. Only complaint I have is that I was charged a credit card fee but wrote a check!
Knows his job, polite , efficent
Re service was appreciated
One spot on side of recliner was not touched at all.
I was shocked that I paid $300 to have my wool rug cleaned. You are very affordable for carpets and furniture. The rug was excessive and won't use you in the future when I need it cleaned. I completely understand how you estimate a wool rug but when I consider that I paid $700 for it, I can almost purchase a new rug for what I paid to have it cleaned.
The steam cleaning
The carpets look great.
Everything
John did an excellent job- very thorough and professional. We’ll definitely use them again-no hassles and job well done
Ease of scheduling. Professional
Prompt polite and good job
Came back and re-cleaned problem areas and now carpets are LIKE NEW!!!!
Fast, friendly service!
Friendly employees, text alerts are nice, and did a great job cleaning. Very respectful of my home and thorough.
They did a good job even though I have 2 dogs
All of the above. Very professional and awesome at doing his job. My carpets smelled and felt amazing and love them!!