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based on 18359 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pet stains get cleaned up. My lil boy just won’t stop , even after 10 yrs!
Very satisfied with cleaning and also your trchnician
Zach was very professional and did a great job!
On time and called ahead to let us know he was coming. He done a good job of cleaning and was polite.
Always shows an improvement...
The technician worked very hard, was very thorough, and did a fantastic job.
It was clean, smelled great, good customer service.
Very professional. Did a great job on a carpet that never saw a cleaner before. Was very honest and my tech Gabe explained everything to me. I can’t wait to use them on my other floors!
The technician was thorough and professional. I will definitely use Zerorez again.
Timely, efficient, affordable, friendly
Jacob was great to work with and very thorough.
Gabe was able to get pet stains out of my new carpet! Smelled so fresh after
on time efficient and clean carpets
I was very pleased with the service. My carpet looks great and the young man was most accommodating.
Sarah Ward
Have used your services several times, never disappointed.
Had issue with pet urine odor. Gabriel took great care to make sure we understood the process for eliminating the problem causing the odor. He walked us through their process and was informative and personable. This was our first time using Zerorez and will definitely only use them going forward. We will request Gabriel in the future.
Wonderful job. Zach was very professional and efficient. Price was reasonable for the value delivered. Thank you.
No crusty soap scum.
Several issues are interesting. The pure water 💦 process and company leadership are what drew us to Zerorez.
The results of having our carpets cleaned were beyond our expectations. Our technician Andy went above requirements.
I like your process, your people are friendly and don't oversell. You guys always do a good job.
The tech was on time, professional, pleasant, efficient, and was in, did his job, and left. No pain, no strain, and my carpets look great!!!
I love how soft my carpets and rugs feel after they’ve been cleaned. It’s NEVER soaking wet and NEVER takes days to dry.
I have learned my lesson by using cheap coupon companies!!! NEVER AGAIN.
I refuse to use anyone else in my home!!!
Quick and efficient. Already referred you to Jeanne Sparks.
Good job
We paid to have pet urine removal and still smelled urine after the carpet dried.
It's frustrating that there are always add-ons. You advertise a certain price, but that's never what you end up paying. We paid for pet treatment in one room only and used the $50 promo going on. The guy who did our carpets on 8/29 so we were required to do the pet treatment in the other room charging us another $55. This stuff always happens with carpet cleaning businesses.
Great team doing the work. Knowledgeable, thorough and customer centric.
Technician was very friendly, explained what they were doing and what they recommended for our needs. Results were great!
The tech was super nice and knowledgeable, but we're still seeing coffee stain on living room carpet and two in office that were a pet accident. They are faded but not gone. When we have rented a professional shampoo machine, it did better on stains. Overall happy, but those were the problem areas we were curious about before we scheduled the entire upstairs. Great guy doing the service and prompt and timely. Thanks
Easy to schedule. Delivered as promised. Promptness. Full explanation.