Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18359 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 26, 2020 — Rated 9 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

Really seemed to clean the carpet

Report a concern   August 26, 2020 — Rated 10 out of 10 by John Martin Zerorez Indianapolis
What do you like about our products and services?

People were courteous, professional, and efficient. The stains in the carpet came out with one application.

Report a concern   August 26, 2020 — Rated 10 out of 10 by Rachel Scholz Zerorez Indianapolis
What do you like about our products and services?

The technicians are always nice and professional, and the floors look amazing!

Report a concern   August 26, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

It does a great job of cleaning but additionally, the service and professionalism of the staff are top notch

Report a concern   August 25, 2020 — Rated 10 out of 10 by Joan Himebrook Zerorez Indianapolis
What do you like about our products and services?

Excellent service! They were able to clean some spots that I didn't think could look good again!

Report a concern   August 25, 2020 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

The service was very professional and knowledgeable. Our carpet is 14 years old and looks much better than expected.

Report a concern   August 24, 2020 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

Technician was very nice and friendly. Easy set up

Report a concern   August 24, 2020 — Rated 10 out of 10 by Leslie Havens Zerorez Indianapolis
What do you like about our products and services?

Chemical free

Report a concern   August 24, 2020 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

The carpets always look great and they dry quickly as well.

Report a concern   August 23, 2020 — Rated 10 out of 10 by R.V.D. Zerorez Indianapolis
What do you like about our products and services?

ZeroRes made the carpets at our rental look so much better and in such a short time! John did real great.

Report a concern   August 22, 2020 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

The service team have always been very good. They are thoughtful about covering their shoes, they know their stuff, alway check in after they finish an area to make sure I am happy.

Report a concern   August 22, 2020 — Rated 10 out of 10 by Dianne Barron Zerorez Indianapolis
What do you like about our products and services?

Our technician, Thomas, was very thorough. He made our furniture look brand new. Our carpet always looks great when they are finished. Highly recommend Zerorez!!

Report a concern   August 22, 2020 — Rated 9 out of 10 by Susie Wagman Zerorez Indianapolis
What do you like about our products and services?

your employee, Thomas, was very easy to be with, knowledgeable and efficient and respectful... and almost of my stains got remedied...some not.still pleased. i would use them again and no smelly fragrances either...which is really a plus.

Report a concern   August 22, 2020 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

My house looks and smells great! Tevin and Dacoda were right on time and very professional.

Report a concern   August 21, 2020 — Rated 10 out of 10 by Ronald LeVan Zerorez Indianapolis
What do you like about our products and services?

We loved the fresh scent.

Carpet was soft after cleaning.

Gabe The technician was friendly and efficient. He explained the process to us and answered our questions. Very professional and friendly.

Report a concern   August 21, 2020 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

Very easy to schedule an appointment. Technician was on time, knowledgeable and hard working. Loved the results.

Report a concern   August 21, 2020 — Rated 8 out of 10 by A.W. Zerorez Indianapolis
What could we do to improve?

Our tech knicked a wall

Report a concern   August 21, 2020 — Rated 8 out of 10 by J.P. Zerorez Indianapolis
What could we do to improve?

Do a better job on high traffic areas

Report a concern   August 21, 2020 — Rated 9 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Your always on time and polite and answer any questions we have.

Report a concern   August 21, 2020 — Rated 10 out of 10 by Kim Dunbar Zerorez Indianapolis
What do you like about our products and services?

Great job!! Our technician John was awesome! Very courteous and on time. We will definitely be using Zerorez again. Thank you Brad and Nikki for recommending!

Report a concern   August 21, 2020 — Rated 10 out of 10 by Henry Offiah Zerorez Indianapolis
What do you like about our products and services?

Quick, efficient, explained the process and helped set expectations.

Report a concern   August 21, 2020 — Rated 10 out of 10 by Robert Ryon Zerorez Indianapolis
What do you like about our products and services?

Great work! And the guy that did the work was Awesome to .

Report a concern   August 20, 2020 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

We have had great techs. Really appreciate how the process leaves us with a very clean carpet, and the removal of stains. No residue, just a very clean environment!!

Report a concern   August 20, 2020 — Rated 0 out of 10 by G.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

90 minutes late

Report a concern   August 20, 2020 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Timely, Cost Efficient, Customer Service was outstanding!

Report a concern   August 20, 2020 — Rated 8 out of 10 by M.R. Zerorez Indianapolis
What could we do to improve?

Eh, nothing really but if I were to give you a 10 then you might get comfortable and possible be lax in your service. So...you’re welcome. Thank you for good service and prompt arrival. All is good.

Report a concern   August 20, 2020 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

The Zerorez representative was professional and hardworking, he explained the process, answered all my questions and addressed all of my concerns. The process removed some serious stains and left my carpets truly clean. The cost was very reasonable and the result was excellent!

Report a concern   August 19, 2020 — Rated 10 out of 10 by J.Z. Zerorez Indianapolis
What do you like about our products and services?

I have used Zerorez multiple times and they always do a wonderful job

Report a concern   August 19, 2020 — Rated 10 out of 10 by Gary Wright Zerorez Indianapolis
What do you like about our products and services?

Tech was great.......however there was a problem with the charges. I specifically asked when I booked the cleaning if the "water disposal fee needs to be added to the price she quoted" I was told "that's already included. I knew of this hidden charge because I am a repete customer. The tech added it on anyway. It was removed after a long conversation & showing him where I even wrote it down at the time of booking. I, as most people, DO NOT LIKE BEING LYED TO!!!!! It was NOT the $15 dollar amount..........It was the deception that I was told one thing & then the final amount due was more due to this fee. So again, the tech was great..........your company policy...........not so much.

Report a concern   August 19, 2020 — Rated 10 out of 10 by S.C. Zerorez Indianapolis
What do you like about our products and services?

Tyler was a great customer service representative. Thanks.


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