Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18359 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 5, 2020 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Very pleased with the cleaning and the young men who did the cleaning.

Report a concern   August 5, 2020 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

My (older) carpet now looks good and clean.

Report a concern   August 4, 2020 — Rated 10 out of 10 by E.J. Zerorez Indianapolis
What do you like about our products and services?

This was done so quickly and professionally.

Report a concern   August 4, 2020 — Rated 10 out of 10 by Sarah Woodmansee Zerorez Indianapolis
What do you like about our products and services?

This last cleaning was the best we have ever had! The carpet looks amazing! Chase spent a good amount of time and it shows...much appreciated.

Report a concern   August 4, 2020 — Rated 10 out of 10 by Ruth Spnogle Zerorez Indianapolis
What do you like about our products and services?

Great service. Your employee, Chance, was very professional and explained the process and did a great service.

We are a repeat customer.

Report a concern   August 4, 2020 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Courteous, quick

Report a concern   August 4, 2020 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Excellent job, friendly and professional person who cleaned our carpet. He did an exceptional job. I have already referred a friend and she is going to contact your company.

Report a concern   August 4, 2020 — Rated 10 out of 10 by John Fangman Zerorez Indianapolis
What do you like about our products and services?

I liked the special attention the two specialists took while cleaning our carpet. They were very attentive and explained the process. Our carpet was a mess. It is a very heavy traffic retail store that hasn’t been maintained properly during the pandemic. We’ve already scheduled our next cleaning and plan on using Zerorez on a structured schedule.

Report a concern   August 3, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

Carpets look great, dry quickly

Report a concern   August 3, 2020 — Rated 10 out of 10 by P.R. Zerorez Indianapolis
What do you like about our products and services?

I was very happy with the quality of service I received. My carpets looked great and feel fresh. I only wish you came to the area more on a regular basis so I can use your services more. With there being a minimum service charge that limits how often I can contact you.

Report a concern   August 3, 2020 — Rated 10 out of 10 by Paula Rench Zerorez Indianapolis
What do you like about our products and services?

I am extremely happy with the service I received and the technician that came out. He was very tentative to my needs.

My only wish is that you came to the area more on a regular basis and/or did not have the minimum fee. Myself and a few others would use your services more often.

Report a concern   August 3, 2020 — Rated 10 out of 10 by G.C. Zerorez Indianapolis
What do you like about our products and services?

My technician was very professional and knowledgeable!

Report a concern   August 3, 2020 — Rated 10 out of 10 by N.L. Zerorez Indianapolis
What do you like about our products and services?

You are professional and do exactly what you were hired for.

Report a concern   August 3, 2020 — Rated 10 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with the results of your Technicians efforts! He was definitely challenged by six years of dirt and stains created by three young grandchildren and two old dogs and some careless adults in the household! The results were more than II expected! Many thanks!!

Report a concern   August 3, 2020 — Rated 10 out of 10 by April Cox Zerorez Indianapolis
What do you like about our products and services?

On time, explained everything, and great results! We had our couches cleaned and they look and smell great again! Will use again!

Report a concern   August 2, 2020 — Rated 9 out of 10 by V.A. Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks so much lighter in color. Some stains remain but are not as dark.The technician was very thorough and polite. It was a very positive experience overall!

Report a concern   August 2, 2020 — Rated 10 out of 10 by M.F. Zerorez Indianapolis
What do you like about our products and services?

My house smells clean like it just had a shower

Report a concern   August 2, 2020 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Like the powered water, no chemicals, etc.

Report a concern   August 2, 2020 — Rated 10 out of 10 by M.J.B. Zerorez Indianapolis
What do you like about our products and services?

The Tech was nice and did a great job.

Report a concern   August 2, 2020 — Rated 8 out of 10 by A.M. Zerorez Indianapolis
What could we do to improve?

price

Report a concern   August 1, 2020 — Rated 10 out of 10 by Laura Fernandez Zerorez Indianapolis
What do you like about our products and services?

Very friendly, professional staff. Carpets looked brand new and were so clean ! We liked being shown how the process works. For sure will recommend !

Report a concern   August 1, 2020 — Rated 10 out of 10 by Mike Ramsey Zerorez Indianapolis
What do you like about our products and services?

My technicians were helpful and friendly and most importantly did an amazing job on some tough carpets that had been trampled by 7 kids!

Report a concern   August 1, 2020 — Rated 9 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

It's on been 24 hours, so this is only an extremely short-term, post service review. The carpets look better, and of course, smell better. We take really good care of our carpets (no shoes allowed inside our home, use a high quality vacuum on a very frequent basis and change our air filter every 30 days) but still had a few dark spots from our office chairs and spilled laundry soap. I thought with the spot treatment and general cleaning, those spots would disappear. That was not the case.

The hose Justin pulled from the first to the second floor caused damage to two corners of our drywall. I am not pleased that we will have to pay to get that repaired. Unfortunately, I did not notice until after Justin left.

Overall the service was better than average and way better than the competition I have used in the past. Not happy with the drywall damage done by the hose.

Report a concern   August 1, 2020 — Rated 10 out of 10 by Melissa Edwards Zerorez Indianapolis
What do you like about our products and services?

Great employees! Carpet looks great on day 2!

Report a concern   August 1, 2020 — Rated 10 out of 10 by Nicholas Ollis Zerorez Indianapolis
What do you like about our products and services?

Our carpets look and smell new. We had some bad pet stains and they got removed like nothing ever happened.

Report a concern   August 1, 2020 — Rated 10 out of 10 by P.A. Zerorez Indianapolis
What do you like about our products and services?

The staff is accommodating and respectful of our home, and the carpets look great.

Report a concern   July 31, 2020 — Rated 10 out of 10 by G.C. Zerorez Indianapolis
What do you like about our products and services?

No chemicals just a clean healthy home

Report a concern   July 31, 2020 — Rated 10 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

My carpet is very clean. Last year they did not use the cleaner with the brushes on it on my carpet. I guess they should have. Although I am thinking the brushes might be a little to rough on my carpet as it is plush carpet. I am waiting to have it vacuumed next time when my house cleaner comes back. I had her to come and vacuum the day after my carpet was cleaned. I am on a walker and cannot do it myself. She said she thought it felt different when she was vacuuming but wait until she did it another time. She will not be back until the 5th or the 12th. I will call you after she comes back and ask you some questions.

Thank you
Name removed

Report a concern   July 31, 2020 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Technician provided excellent service

Report a concern   July 31, 2020 — Rated 10 out of 10 by E.T. Zerorez Indianapolis
What do you like about our products and services?

Very friendly people


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