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based on 18359 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician who cleaned our couch was fantastic. He was very profession, thoroughly explained the process and what we needed to do after he left, and did an impeccable job. I would highly recommend Zerorez.
Did the job well. Explained exactly what he was going to do, and did it. I will use your services again. THANK YOU! !
Technician was knowledgeable and gave attention to detail.
I like that the carpets are clean & fresh smelling without a strong cleaning smell. The technicians are polite, courteous and respectful. Never use anyone else, for carpets or rugs.
First time user. Very satisfied with service.
Great service and quality cleaning
Your company did an outstanding job. Thomas was professional and informative. He cleaned my upholstery and carpet amazingly. I was able to put furniture back into the rooms the next morning. I will definitely use your company again.
The technicians were very friendly and knowledgeable. The couches we had cleaned look and smell great now. Would definitely schedule another service.
The carpet looks like new again. The service person done a great job.
Quality of service. I already recommended the service to my sister who also admired the end result. She received a $10 gift card for the next service.
The Man that cleaned was very professional and thorough
Great, educated service
Carpets looked refreshed and the smell is great.
Professional technicians and chemical free!
The work performed was actually excellent and the workmen were professional, polite, and efficient. However, within a day of the work being completed, I started being inundated with spam and phishing calls on my cell phone that continue to this day. Zerorez is the only company I have given my cell phone # to in the last few months, so it clear to me that you must have sold my number to marketing companies. I don't plan to do business again with your company for this reason.
Prompt service
Courteous service
Followed Covid-19 protocols
Cleaned up after he was done
The great service
Very good took care of the spot on the carpet. Plus very nice and polite man.
Fair pricing - great quality in cleaning. we use it every year - sometimes twice a year.
For one thing, technician was very prompt. Actually called to see if he could come a little earlier. Quality of the work was very good. Carpet, tile, furniture. Definitely would use again.
I have used your services (probably $3,000 worth in the last few months and I think it is really good service & cleaning
We are very happy with our carpets. The gentleman who cleaned was friendly & knowledgeable. I would use your company again!
Carpet still looks dirty in areas
I like that it is an all natural process. Your employees are all very courteous and professional.
Friendly and knowledgeable staff. Affordable and love that no harsh chemicals are used.
Last week, two men came to clean our carpet. (Last year one man came and cleaning seemed to take longer.) These men were able to clean our carpet quicker as well as our love seat. They did an excellent job. Also I like the fact that the hugh-sized fans helped tremendously to dry the love seat and the carpet in a minimal time span.
Super friendly and diligent cleaning!
Prompt service, very professIona providers, carpets drier afterwards.
Great tech,Great service, Great results. On time!!!
John came to our house to clean the stains that came back only after a month when we had our carpet cleaned and did a great job. He was thorough, customer oriented and professional. I appreciate Zerorez honoring their commitment to please their customer in resolving their carpet problems.