- Phone: 317-388-5141
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based on 18359 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always on time, your scheduling staff and carpet techs are very friendly, professional and easy to work with. Pricing for service is very reasonable and you have a very flexible schedule to work with.
Would recommend your company to anyone!
Did a good job. Neat and left everything in order. Do not ask for anything extra and expect it to be free.
Communication was prompt and efficient. Booking was easy. Attendant was prompt, polite and explained everything in detail. Price point was competitive. Floors looked amazing. Dry time was fast.
I like that the carpets are nearly dry when the cleaning is finished. No residue and rooms can be put back together soon.
My technician was very kind and seemed to really know what he was doing and a lot about the product! My carpet is cleaner than with anyone else we’ve ever used. Very reasonably priced too! Couldn’t be happier!
We liked that our service rep, Chase, explained how he would clean each different carpet type,
any pre-treatment needed for some stains, and the drying time needed before walking on the carpets. He advised us to set extra fans, & open doors & run the fan on the furnace to help speed up the drying process. Chase did a great job; our carpets look fantastic. We are very pleased with the cleaning results; many thanks Zerorez.
Personable technician, work done promptly, and the carpets look great.
Feel like U do a thorough job and my floors look great and they are not soaking wet when U leave!! Justin was very knowledgeable and pleasant to talk to.
Tevin was AWESOME! He was super nice, professional and did great work. He explained everything he was doing. I would highly recommend Zerorez. Thanks!
My 18 year old carpet looks brand new again! Thomas was polite, quick and efficient. Carpet dried quickly too. Will definitely use again and recommend.
the product did a super job on my carpet, very, very pleased. for sure would have you again.
service tech was very professional and knowledgeable about what he was doing.
Great service rep. Extremely good job.
Our technician was very friendly and helped explain the process to us. It was quick and hassle free and the results were great.
Great job, efficient, fast, effective, polite!
My carpet is really clean!
I can’t believe how great the carpet looks. There were stains that had been in there for years that he got out. There are rooms I was planning to replace because I thought they looked terrible but he got them looking almost new!
Technician scratched the tile in our bathroom.
Very impressed with the pre-cleaning method pulling up dog hair.
Professional and awesome
Professionalism. Good quality work
Technician was very thorough.
Tevin was the gentleman that came in to do the cleaning. He was very polite and respectful. He explained everything he was doing. He was very knowledgeable about your system and products. Very pleasant young man. I will defiantly use and refer your company and Tevin to everyone I know. Thank you for making my experience a great one.
Was very pleased with Dave our technician, and the final product !
My bedroom carpet and the office carpet still look stained. I am now replacing them with hardwood.
Technician is always professional, well-educated on carpet cleaning and does a good job. I like how the process you use doesn't leave a residue of any kind and it dries quickly too.
I like that a bunch of chemicals aren't left on my carpet and the fresh clean smell after they've been cleaned by Zerorez.
Better then anyone in carpet cleaning, arrive on time, they call ahead on your appointment so you know they are coming. I have to tell you this , they don’t move any small tables or side tables to clean carpet underneath so you move that out of the way .
Clean my carpets and no odor, Andy was very knowledgeable and polite
My carpets look great! The tech was very pleasant and friendly, and explained exactly how the product works. He wanted to make sure we were satisfied with the job as he worked through the house. He pointed out any places that may not completely be able to be treated because of the nature of the stain. Very satisfied!
Nothing. Your agent was EXCELLENT!
My wife is happy. (I just don’t give out “10’s”)