What our clients think of us!

Quick response time and great job done

Very fast explained exactly what the procedure where

Ian did a great job. The carpet looks fantastic and our sectional has taken on a brand new look . . . Like new. I would highly recommend Zerorez. This is our second time to use them and they are now my go to.

Thomas was great. Very professional and did a great job. I will request him when I schedule carpet for my house after xmas. This visit was for my brother's house (Richard Hanley). Have found my new carpet cleaning company. Thank you. Sharon Richardson

Flexible to requests.
Kept us up to date on arrival times.

My carpet was left damp for 13 hours; plus house smelled musty. In addition, my dog kept sneezing. I messaged the office and it took them all day to get back with me. They wanted to come out and redo my carpet. I cannot afford to have another 13 hours down time. I get home today, and some areas are still damp plus in one room, there's a wet spot. And no the spot is not from my dog. The door was closed. In fact, when I took the tour after his cleaning, the door was closed and I had to open it. Not sure why he had closed it.

I run my hands over the carpet in certain areas, and it leaves a slippery; sticky feeling on my hands. This is ridiculous. I do not want them re cleaning as I cannot take the chance of it being wet again for 13+ hours. I would like a substantial refund at this point of time. I needed my carpet cleaned as I"m getting ready for surgery/down time and I wanted my house to smell fresh. Such a disappointment and false advertising. One cannot lay on my carpet; that's for sure. May have to have it replaced now too.

I love how thorough the cleaning is and the fact that no scent is used.

Stairs not clean.

i like the fact that the carpets do not feel that different once they are cleaned. Do not feel "crunchy".

Knowledgeable and nice staff

Quick to schedule and good communication.

The service men have always been polite and efficient.

I already sent in my review. And never heard back from anyone.
I am very disappointed the last time I had them cleaned it was awesome. This time. There are still stains like it never got cleaned. Was never offered the protectant no dryers to help speed up things for drying He was here at 2;35. Window was 12-2 pm
He was gone by 3:45. Never went thru with me as he was in a freakin hurry to leave
Like I said. The last time was awesome !!!
This time VERY disappointing. Positive note. He was quite nice

Careful attention to detail. They offer a good service at a good price. They earn a high recommendation from me!

Carpets are so clean and they stay clean longer than any other service I’ve ever used.

Very professional and answered all my questions. Did a wonderful job. Will definitely use them again.

I would highly recommended.

your service man was very knowledgeable and very nice. I would recommend Zerorez to anyone.

I was very pleased that the drying time was just a few hours and not a whole 24+. After drying my carpet was soft and not “crunchy” like other times.

Our carpet cleaner arrived right on time and proceeded to do a great job in getting our carpet looking great again. He especially did a wonderful job on our stairs.

Our service rep, John, did a great job.

Easy to Schedule. Carpet was cleaned very well.

Bottom line my carpet is not clean. I can take a damp white towel and get dirt up.
Not worth the time or money.

Good service great price

excellent job, they got all the spots out.

it was a good job

I love the way my house smells so clean after a Zerorez visit. The technicians are professional and very complete in with their work to clean my carpets, tile and sofas.

Thomas did an amazing job on my filthy carpeting. Really took his time to do a good job. Next time I will not wait to long.

Good for the light stuff but did not remove high traffic area stains after two attempts.

Technician was on time, called ahead and explained all the product options before staring work. The work was completed in the 2 hour window that we were told and he was cleaned up and out without issues. He was very friendly and polite.