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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Simple and easy high quality service.
We had a terrible experience with the guy who came to clean our carpet. He was in a hurry. The steps were soaking wet. I asked him if he would soak up more water out of the steps and he said no. He argued with me untiI I said I wasn’t going to argue with him anymore. There was a small area that I asked him to go over again and he argued about doing it again. I had enough of him and had my husband deal with him. He was yelling to my husband. I could hear him 2 rooms away with the door closed. He told my husband he wasn’t making any money off of us. I asked him to leave our house. I had to lay towels on my steps to get the water soaked out of them. It would have taken days to dry.
Our technician Andy was so kind. He went above and beyond to make sure we were happy with the cleaning and he did a great job. This was our 3rd time using Zerorez and have been pleased each time!
Very fast service, reliable, and excellent quality work. I'm a Zerorez regular.
This is our second time using Zerorez for our sofa and I couldn’t be happier. And the technician was so polite and on time! Thank you!
The kindness of the techs and how no chemicals are used
Ryan was great!
Ryan was very professional
Very good service. Carpet looked great. The service man was very good and respectful.
We had a minor issue with our original treatment, not with the personnel but the operation. The company was very responsive and did what they could to rectify the situation. Thank you for the quick response.
Clean carpets 😃
Love everything about it! Will request my same technician again.
Safe chemicals and works fast. Products removed large stain that I was not able to get out.
I was really surprised to see how clean the carpet came since it had not been cleaned in 20 years.
The technician was very thorough and professional.
Tevin was prepared on his timely arrival. He seemed to have a lot of knowledge and experience and we had great results.
Makes the carpet feel and look brand new. Got out all pet stains. Dries quick and leaves no odor behind.
Professional and timely!
The people: kind, punctual and do a great job. Matt, the guy who cleans, couldn’t be nicer or more respectful. Melissa, who scheduled us, same way. That’s so refreshing. Not to mention how great our furniture and rugs look again!
The technician did a wonderful job on all of the carpets. He removed the wine that was spilt on the carpet which was so appreciated. The pet product was a good recommendation.
Very good job 👌
The tech was very professional, helpful and took the time to discuss the carpet cleaning with us.
Punctual and fairly priced. Love zerorez.
The Zerorez team communicated well prior to service, with multiple reminders to confirm the appointment. The tech was on time and worked quickly, but effectively. Most important, our ten year old carpet looked great and benefitted from a good cleaning. I didn't notice any residue or odors, which I'm sensitive to.
Thanks!
Professionalism
First of all great service every time and second the product speaks for it's self.
Zerorez was absolutely amazing. They were able to remove stains that I thought would never come out. I would use them again.
Arrived as expected, described services well, and expertly cleaned our area rugs, sofa, and chair and ottoman. Everything looked great, smelled great, and was soft to the touch!
service man did a good job results are good

Tech (Cody) was courteous and appeared to perform all cleaning services well. Very easy overall process