Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2021 — Rated 10 out of 10 by Hardeep Singh Zerorez Indianapolis
What do you like about our products and services?

The gentleman that came to the house is very professional did a walk-through with me. I showed him all the problem spots when he was done the carpet looked absolutely phenomenal and so did the stairs. He took care of all the pet stains. I will say I’ve had my carpets cleaned at least once or twice a year because of my three dogs. This is the only time the house and I smell like chemicals after the fact.

Report a concern   December 5, 2021 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Super friendly, fast and did an amazing job !

Report a concern   December 5, 2021 — Rated 8 out of 10 by S.V. Zerorez Indianapolis
What could we do to improve?

I had asked if oriental rugs could be cleaned in my home when I contacted your company and the reply was yes. The technician who came to my home said that was not possible because they were on hard wood floors. Surely this information could have been relayed in my initial call.

Report a concern   December 5, 2021 — Rated 10 out of 10 by Morgan McGill Zerorez Indianapolis
What do you like about our products and services?

Technician was professional and friendly

Report a concern   December 5, 2021 — Rated 10 out of 10 by L.T. Zerorez Indianapolis
What do you like about our products and services?

Your employees are polite and professional. The cleaning is top notch

Report a concern   December 4, 2021 — Rated 9 out of 10 by Kevin Beckstein Zerorez Indianapolis
What do you like about our products and services?

Overall carpets look good , cleaner was very polite and was careful to our house. Disapointed to some minor pet stains that did not come out. Has a littler higher expectation for the price.

Report a concern   December 4, 2021 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

Very professional technician,.very thorough, and dried quickly!

Report a concern   December 4, 2021 — Rated 10 out of 10 by Sandy Carmin Zerorez Indianapolis
What do you like about our products and services?

Ryan was very nice and did a good job.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Shelly Hamrick Zerorez Indianapolis
What do you like about our products and services?

My carpet looks brand new!

Report a concern   December 4, 2021 — Rated 10 out of 10 by Gwen Leslie Zerorez Indianapolis
What do you like about our products and services?

The products used performed perfectly on my ceramic tiles and grout!

Report a concern   December 4, 2021 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks like new. You are the best I have had for carpet cleaning.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Darrick Hines Zerorez Indianapolis
What do you like about our products and services?

Our tile looks great after our tile Cleaning!

Report a concern   December 4, 2021 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

I was surprised to see how clean the carpet was, after the young man worked on it.

I had delayed in having it done because I was wanted new carpet, but other things came first.

I had tried to clean it myself and my machine died and I have been lost without it.

I was soooo happy the way it looked and all became happy.

Your team is a good team, I like to be a part of.

Thanks again,
your team works
Name removed

Report a concern   December 4, 2021 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

My service tech did a great job.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Garry Lyon Zerorez Indianapolis
What do you like about our products and services?

Friendly, efficient, successful! Has net every aspect of our expectations.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Kara Kelty Zerorez Indianapolis
What do you like about our products and services?

I love the products that you use and how efficient you are. You are very respectful with shoe covers and masks as well. Thanks!

Report a concern   December 3, 2021 — Rated 10 out of 10 by Ashley Shanklin Zerorez Indianapolis
What do you like about our products and services?

I love how great my carpets look with no overwhelming fragrances or chemicals! Customer service was great too!

Report a concern   December 3, 2021 — Rated 5 out of 10 by J.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I had 1 large carpeted.room to be cleaned and 2 ceramic tiled bathrooms and ceramic tiled kitchen to be cleaned. There are still areas on the carpetting that do not appear clean. We were told those were high traffic areas and could not be cleaned totally. However, after it has dried, an area that does NOT look clean is an area where a dining room table, which was never used, stood. The grout in all 3 ceramic tiled rooms is NOT clean according to your advertising and picture. We were told that soil stains the grout and it can't be cleaned. We left the house and were told that all would be done in 2 hours. We were called in 1-1/2 hr. and told it was done. He wanted to be paid immediately so he could go on to his next job. We wanted to see it before we paid him. said we'd there in 10 minutes. He argued saying he needed to be paid right now! Well, we couldn't get back any sooner so he had to wait. We would like the grout cleaned to the level you advertise, by another person, please.
It is in doubt that this persn attempted to clean the grout as we were not here to "supervise" what was being done. It is difficult to believe that all that needed to be done was accomplished in 2-1/2 hr. Please call at Phone number removed. Sincerely, Judith Last name removed

Report a concern   December 3, 2021 — Rated 10 out of 10 by Joseph Colavito Zerorez Indianapolis
What do you like about our products and services?

Professional, thorough, and explained everything.

Report a concern   December 2, 2021 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

The service is always top notch and LeRoy was wonderful! Thank you for coming in our house with a mask. Although we are fully vaccinated here, it’s a big deal for people who don’t know that to respect our home and each other. Looking forward to seeing you again in the spring!

Report a concern   December 2, 2021 — Rated 10 out of 10 by Yvonne Moore Zerorez Indianapolis
What do you like about our products and services?

Andy did a great job on our carpets. There was a stain in the living room from an old chair and he removed that stain and there are no signs of it returning. I have used Zerorez the last several years and am very pleased with the service. Never disappointed.

Report a concern   December 2, 2021 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

Great technician and service

Report a concern   December 2, 2021 — Rated 4 out of 10 by A.N. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Communication was great the staff was polite and did their job well. I thought afterwards the cost was high (250.00 for three rooms) and the stains did not come out of my carpet. I didn’t expect them (the stain) to come out in the old carpet but the two new carpeted rooms (carpet installed March 2021) I expected the stains to be lifted. We also paid for a pet treatment and no where was it stated that it was a cost per room. 75 per room is too much. The carpet was also so wet it was over 24 hours before we could move things into those rooms.

Report a concern   December 1, 2021 — Rated 10 out of 10 by G.G. Zerorez Indianapolis
What do you like about our products and services?

Good service. On time and pleasant/friendly. Did a great job and was able to remove stains that the previous company couldn't.

Report a concern   December 1, 2021 — Rated 10 out of 10 by Meri Weber Zerorez Indianapolis
What do you like about our products and services?

Reasonable pricing. Good technician Good availability

Report a concern   December 1, 2021 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

ZeroRez is absolutely the best. My light colored carpet needed to be cleaned since I had a mishap with a ShopVac cleaning out a dirty fireplace! The carpet looks fantastic.

Report a concern   December 1, 2021 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet was very clean

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Tevin always goes above and beyond.
He makes certain we are satisfied before he leaves and works very hard to get our carpets clean.

Report a concern   December 1, 2021 — Rated 10 out of 10 by Deb Clarkson Zerorez Indianapolis
What do you like about our products and services?

Customer service

Report a concern   November 30, 2021 — Rated 10 out of 10 by Terry Bensley Zerorez Indianapolis
What do you like about our products and services?

Leroy came on time. Was very professional. Listened to what we wanted. He completed the job in a timely manner and left the house without a trace if issue. He is great. We will ask for him the next time we have Zerorez clean out carpets.


Privacy Policy