based on 1468 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After the meet and greet day, my dog’s right eye swelled and almost totally swelled shut. It started going down the next day but took 2/3 days to totally get back to normal. This week Thursday was her first full day. When I picked her up after work she stunk. Smelled like dog poop or dog urine. It was so bad my wife and I had to give her a bath, right away. The odor remained in the house for several hours. I’m sure there can be reasonable explanations but so far it’s two for two.
Feel completely comfortable leaving My Dog.
Team is caring, friendly. My Dog loves to stay.
sends updates, photos, and report cards.
Best Dog daycare ever!
Employees truly care about my Leo! They are amazing and professionals. Always friendly and liable. Love the place!
Having an outdoor space would be a good thing.
The staff are exceptional.
Dogtopia is very accommodating. I can bring my dog to daycare and he can get a bath, nail trim, and teeth cleaning while he's there. I also love all of the activities. He's not just there just to be watched while I'm at work. Everyday there's fun activities or different treats. The calendar is full of such fun stuff.
And Valentino gets so excited when we turn the corner and pull into the parking lot. It makes me feel good that he absolutely loves going there.
The people who work there are very friendly. Seem to be knowledgeable about the dogs and sincerely interested in them. Always planning fun dog activities. Never have a problem with charges. Feel so fortunate I found Dogtopia for my dog's daycare . Facility clean also
They are so awesome! My doggos love it there.
Very friendly staff, we always know harper is cared for and having a good time
Please email invoices for services. I always have to ask for an invoice, and sometimes (often) I am overcharged and have to email or call to correct it.
Given the rise in deaths of dogs at daycares and board and trains, I would ask that you consider running the live feeds 24 hours. I'm not sure why the 12-2 break in feed needs to happen, and overnight I'd really like to be able to check in as well. I generally trust the staff but it is so scary to keep reading these stories.
On a positive note, our dog is so happy to go to dogtopia. The staff are always kind and understanding.
I love that my little singleton has a way to socialize with other pups his size. I love to watch him play on the web cam feed. Thank you for keeping all these little minds busy!
It took three times calling over multiple days to get a call back to get on the grooming schedule. The groom took 5 hours and she wasn’t even finished. I was asked to bring her back later to finish it, which I will not be doing. The price was almost $100 for part of a small dog groom?? Absolutely wild. Terrible customer service. No one at the desk and no one to actually answer the phone when I called to check on her after 4 hours of her being there.
It’s very Convenient. I can drop her off for playtime and get her nails done. She loves it there! She’s happy and doesn’t mind going there when we go on vacation.
Dogtopia has been the best daycare I have ever experienced with my two large Labradors, they made extra accommodations for the dogs when I had to drop them off a bit earlier at no cost to me and the staff was fantastic......I would highly recommend their affordable service.
Great and attentive staff! My dog always comes home tired from playing
Great customer service. My dog is very well cared for.
My pup enjoys her time there and everyone is so animal friendly.
Consistently great care for our pup and always friendly staff !
Welcoming, friendly and knowledgeable staff who care about my pet as a new member of the family.
Best staff ever! They truly love the dogs & seem to like people as well.
Our dogs are excited to go to Dogtopia, straining at the leash as soon as they get out of the car. Once they get inside, everyone is happy to see them. My dogs happily go with the person to take them into their play area.
Great service!
My dog Odin love it here wouldn’t choose any other place.
The staff are very friendly and helpful. Both check- in and pick up are very easy. It would be helpful to get some type of short report, checklist, or a few comments about how my dog did while she was in daycare.
Dogtopia Sun City is THE BEST in the valley! They take great care of the pups and are fantastic with communication. My Delilah girl is always well taken care of and well loved. They truly treat her as their own.
Jacob and Rickie were so nice and helpful! Made me feel at ease leaving our frenchie for a bath. I feel like he was well taken care of and loved on. We will be back ❤️
My dogs absolutely love it there! Everytime we go my dogs can’t wait to get into the building and see everyone!
10/10 from lunchbox and marshmallow
Staff is always welcoming and friendly. Place always looks and smells clean.
All I know as soon as our dog, Bugzy, sees the building, he can’t wait to go inside. I feel if our dog loves it so do we. The staff is awesome and work with you.
Dogtopia is amazing and I trust them wholeheartedly to look after our pup and ensure he is safe, happy and entertained. I recommend Dogtopia to all my pet parent friends