based on 1490 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great caring customer service!
Friendly environment, my dogs love it there.
Friendly staff who cares about my daughtergs, options for monthly plans, monthly calendar of things to do for tte dogs.
The front desk associates are amazing. They really care and strive for exceptional service. I also enjoy the 7am start time. My previous place did not have webcams and that was HUGE for me. I have just started using some of the services (nail trim) and I’m pleased with the results. I will try grooming next. If all works out it will be my one stop shop for all of my dog’s needs.
Everything
Just wanted to get a nail clipping.
Friendly and remember my dog!
Friendly caring staff!
Felt welcome at my meet and greet. Everyone was very nice and answered my questions.
We’ve been taking our dogs to Dogtopia for baths, nails, teeth and ear cleanings. Noah does a great job and is so kind to our dogs.
Kally was so sweet and did such a good job grooming my stubborn multipoo !!
Very friendly and knowledgeable staff
All went perfectly and Brewster had a blast!!
Staff are very knowledgeable concerning dogs and behaviors. Feedback is positive. They offer many services such as grooming and boarding
The place smells. I know it’s a Zootopia, but he really should work on maybe disinfecting every so often during the day if you already doing that then I have no feedback.
Compared to dogtopia in ahwatukee, here in historic they take forever to bring your dog when you pick him up, in Ahwatukee they were really fast and niceer, idk seems that the people in Ahwatukee i can tell they super super love Charley and i feel like he was more happy in Ahwatukee but cause i had to moved this way i have to moved Charley to historic, also another thing that i don’t like from here is that on the weekends they close the cameras and put the dogs in the kennels at 5:00 pm when in dogtopia they do at 7 pm, that give less time for my dog to move around or play and he have to be stuck in the kennels for 2 more hours so if I pick him up around 10 pm he have to be locked up for 5 hours which i don’t really like that, i prefer that they do that at 7 pm instead of 5 pm on the weekends
Everybody who works there is a dog person.
You know all your dogs and their names
You need 2 people at peak times for drop off and pick up. I waited a good 15 minutes standing there waiting and I was 2nd in line at 7:30am. There were still two people behind me.
They are professional, caring, friendly, and helpful. Anytime our dog comes to Dogtopia, she’s genuinely excited to be there. She loves the staff and they love her, it shows. I would highly recommend Dogtopia!
I am happy with the spa services for my three large standard poodles. The staff clearly love dogs, and I'm satisfied with the results- clean dogs!
Staff is very attentive. Fun and safe environment!
Veey organized, very friendly, and very responsive. Thank you!
Clean, convenient, friendly. The staff seems to care.
The different play areas for the puppies, small/medium, and large dogs.
The daily calendar of fun things the staff plans for the our 4 legged companion.
I don't get enough feedback on what my dog does and how he relates when he's there. I believe this is not a pleasant experience for my dog. He fights me and does everything possible to not go in. I take him to another site if I'm going to leave him overnight. He doesn't resist going there. He does bark and whine when I actually leave.
I don't know how we could make this right.
Friendly informative staff!
San Jose location is great! Friendly and very welcoming staff. I trust them with my doggie with zero hesitation!
Friendly staff
The staff are extremely friendly and professional.
The atmosphere at this dogtopia (Easton) is positive and happy
My dog loves coming to dogtopia