based on 1837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
O well love bringing my fur baby to this location. How we the communication could definitely be improved. This includes the lack of overall demeanor when you call in. In addition I’ve asked at least twice to have a tour of the facility and I’m told oh no problem and then it never happens. But most of the workers are great and I’m pleased with my dog responds.
the staff is all super friendly and helpful
Last minute boarding option if something comes up that I want to attend. This way I don’t have to scramble to find pet sitting options.
Plus, plus Jack loves Waterfront Dogtopia so I can relax knowing Jack is in good hands 🐶🐾🐶
My pup loves Dogtopia, the staff are professional and friendly. I recommend Dogtopia to everyone!
The Dogtopia of South Waterfront has been the absolute hands-down best place I have EVER taken my dog for daycare and boarding.
I found myself in a bind two days before a business trip when my previous boarder abruptly closed up shop. I reached out Dogtopia and they went above and beyond to make sure I could get my little guy evaluated, booked and boarded before my trip. I was so nervous taking him to a new place but the moment I dropped him off, my worry was replaced by a huge sense of relief. The staff at Dogtopia show such love and appreciation for every pet that comes through there. But I’ll tell you: the excitement and love they shower my dog with EVERY TIME I bring him in — there’s nothing like it. I walk out of there grinning ear to ear.
There’s also special themed events, photo shoots and “treats” you can sign up for — along with spa services. Rango especially loves his mani / pedi!
It’s not the cheapest place but it’s also not the most exspensive option either. And honestly — should you take your dog to the dollar store equivalent of doggie daycare? Absolutely not. Take your pet somewhere you know they’ll be loved and cared for!
This location is very friendly and super helpful.
I was watching my intact 5 month old female dog get humped on camera, and when I texted the facility to let them know and asked for them to intervene and or place her in a kennel for the rest of the day. The reply I got was that she is too young to get pregnant, as a Veterinary Technician and an animal behaviorist I was appalled at the reply like the only think I had to worry about was unwanted puppies. I think its important for the staff to be aware that humping that leads to dogs getting tied can cause serious physical and mental trauma for a dog let alone a sexually immature animal.
The staff makes the difference. They are friendly, prompt, professional. They know and love dogs. Lola and the Friday staff are favorites for us. We've been going for years now even though it's out of our neigborhood.
For the price that we pay to board for boarding and daycare it's a bit of a bummer that the dogs largely just seemed kind of sit around or whenever we check the live cam our dog is usually behind a fence by himself and seems a bit sad he also usually comes home smelling like urine. It also is a bit concerning to us that for boarding there's no one there with the dogs overnight for these reasons we have chosen a dog sitter instead for our last few trips.
Bailey is so happy when we pull up!
I know she is being taken care of and that the staff are loving on her whether she is there for daycare or boarding. That piece of mind is priceless to dog parents!
Awesome staff, my dog has been treated well every visit!
I love that my Shepsky Zoey loves going. I feel like she knows the exit off the freeway to the daycare she gets excited in the back seat . She comes back home happy and tired out on pick up.
The staff is amazing! They treat Murphy like he’s one of their personal dogs! The activities, photo shoots and fun things they do make a real difference! Murphy runs through the door every morning to go see his friends. I can’t recommend them more highly! Their kindness towards Murphy and me is amazing.
Everyone is so friendly.
Safety and staff are phenomenal.
Very friendly staff, accessible webcams and parking
The sweetest staff! Kaylani looks forward to every time we pull up for “puppy playtime”! Thanks for making our weekly routine so special!
Our dog Casey is unsure abd unckmfirtable around most people. But he LOVES Dogtopia. We are amazed that the Staff won him over immediately! So thankful for finding this place.
Such a friendly and courteous staff! I so appreciate the care and love they show my fur baby, Drysdale.
Everyone there is wonderful. They treat your dog like family!
long hours friendly staff kindness
The staff is awesome
The team at Dogtopia Norwell are top notch. You can tell that every member of the staff truly loves and cares for each dog that walks through the door. They are also extremely helpful. When I had my new baby, they encouraged me to use their feature where they come out to the car to get the dog. It was so great to not have to take a sleeping baby in and out of the car. Highly recommend!
My dog is family to me. Dogtopia understands and provides the highest quality of care. I value their services and extra attention and affection they show my adult rescue dog. I have very exacting standards and Dogtopia meets all of them.
Dogs don’t lie. Whenever I bring my two dogs to Dogtopia, they’re very excited and they greet all the staff with furious tail wags and love. I know my dogs are in great hands here and will be entertained and loved until I pick them up. One thing I appreciate the most is the communication. I love getting photos of my dogs when they get a special treat or are being boarded because it lets me know that my dogs are being taken care of. Thank you to everyone for loving on Moose & Shelby so much, they love you back!
Friendly staff, I love how everyone knows my dog by name as soon as I bring him in.
The employees are always courteous and friendly. My fur baby is taken care of. I can watch and laugh at the room of pups on the webcams.
Thank you!!
Perfect hair cut for my dog.
We love it here, staff is great, but a lot of the time Luna comes home stinking of dog pee to the point of my car and home smelling. The prices after the special is over is a bit much.