based on 808 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love Dogtopia! I bring my dog there to get groomed, and they are so nice to both of us and LOVE my pup! Customer service and communication is 10/10, and my pup always comes out looking so handsome!
Everybody was so pleasant & helpful.
Overall, we appreciate the care and attention given to our dog at daycare. One area that could be improved is the smell inside the facility. At times, the location smells strongly of dog urine and wet/dirty dogs, and our dog has occasionally come home smelling the same way. Because of this, we usually schedule a bath after daycare. Improving ventilation and odor control would really enhance the experience for both pets and owners.
Friendly staff, always willing to work with you regarding your dog's quirks.
I have newfoundland, who summer weather can be a challenge. The indoor play areas are perfect for the stimulation she needs when its 100+ outside.
Maria, the groomer gives the best big dog grooming ever.
You seem to love our dogs as much as we do! :-)
The staff are great and safe custodians of the dogs!
My English Bulldog, Buttons, has been coming to Dogtopia for about 2.5 years now. She LOVES it! She has so many BFFs, who give her a run for her money. Her favourite hoomans in the whole wide world treat her so well, like she is their own dog. It’s very apparent that the staff all love dogs. They have lovingly taken care of all of her boo boos (and she gives them a daily opportunity to practice their first aid and cuddling skills) and gotten her through a few other bumps in the road.
I think that their biggest endorsement is from Buttons herself. She knows when it’s time to head to Dogtopia. She beats me to the car. She pouts and throws stink eye all day long if she can’t go to Dogtopia. She is a character and the Dogtopia team is amazing!
I love everything - the wonderful care and love provided to Tucker and the entire staff - always there to help and answer questions!
Thank you so much for your kind words! 🧡 Tucker is such a special part of our Dogtopia family, and we absolutely love having him with us. He always brings a smile to our team's faces, and we look forward to seeing him every time he comes in.
We truly appreciate your trust, support, and loyalty. It has been a pleasure getting to know both you and Tucker, and we're so grateful to have wonderful pet parents like you as part of our community. Thank you for allowing us to be a part of Tucker's life! 🐾
It Is Clean & Very welcoming as Also Very Colorful & Bright...very Caring & sweet Staff, Yet a Bigger Outside Backyard would be Awesome.
Little Tim Tam loves going to his school. He loves the staff as do I. He is a little guy and I have full confidence they will keep him safe. Management is consistent (not a rotating door) and willing to listen. I'm so lucky to live near Rock Hill Dogtopia!
Name removed
Friendliness and calling for verbal confirmation 8th any questions.
Everyone is great and they take great care of the dogs.
Dogs are known by staff and cared for.
Lincoln loves his spa experiences at Dogtopia!
The staff is always so very friendly and caring for my Lillie! They make sure to keep me up to date on the extra curricular activities and they send pics of her for special occasions!
Staff really care for the dogs and seem to enjoy working there.
Ashley, Michael & Eric are terrific - very welcoming, empathetic, kind
The staff all seem happy to be there. They are so calm and patient with my dog
Allow mats or rugs for dogs, especially older dogs
Activities, Flexibility, customer service
Staff are great!
My dog loves ut and the coaches are great.
Great staff and overall service. Dogs are always exhausted when they get home!
friendly staff
People are super nice and you can tell how much they care about the animals! My dog, Paris, gets so excited when we leave to go play a few times a week. She is always greeted with lots of love and pats on the head. Thanks for all you do!
Great staff, clean facility, flexibility.
Staff friendly, engaged with the dogs! Surprised how long we waited in lobby for a Staff member during drop off.
My dog always has a lot of fun at Dogtopia playing with her fur friends and the staff treats her so well. They just love her!!
Everyone there seems friendly. When I have had questions, they call back with answers that I feel are “real” and not just a pacifier type response. I love the cameras. I can check in on my dog. Just wish there was a dogtopia closer to Delmar.
Friendly, clean and knowledgable. My dog is happy yo see the staff when she arrives and seems content when I pick her up. Happy I found this place.