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Customer Testimonials
Fun people to deal with and awesome cyclists
Everything. I own 4 Trek Bikes currently. Amazing products!
Fun and easy.
Staff have always been very friendly and helpful with respect to sales and maintenance.
Loved the free T-shirt on Star Wars Day!
I've spoken to a few agents over a month process until I could decide on what I wanted. They did good with always helping me, answering my questions and not pressuring me into buying a bike.
The entire staff is always help and answer any questions! My new biking experience at Trek has been nothing short of an amazing experience! Especially, shopping at the store or simply looking for new knowledge! Thank you all!
The fun in riding and going a good distance because I can. 11 - 12 miles at a time. Not a marathon but a good start and exercise for me everyday.
Great experience overall. Bike is great. Was packaged to a very high standard. Easy to assemble. Took a little long to ship out but still arrived when within the time it stated when order was placed. I would highly recommend trek and I will be ordering all my future bikes from them.
It was easy and convenient. Thank you!
In-store delivery and assembly. Friendly service and good communication. Great bike.
great customer service
They were very fast in fulfilling my order and it came exactly how I would expect.
Easy to navigate.
Great service and mechanics. Always willing to help.
This is my 2nd trek. I’m so happy with you guys. Thank you!
Very fast processing and shipping
Had what I needed. It was easy to order. Shipped quickly. Saved me a long drive to get what I needed.
Great selection of high-quality products for my bikes.
Super fast shipping and delivery.
Easy to navigate website and very well designed
Bicycle parts are available that are unavailable elsewhere.
While I have had a good experience at other Trek stores, especially the one in West Lake Village, CA, I find the Mandeville, LA store exemplary in their customer service.
L
It was easy to place the order and delivery to your store was quick. The sales associates were friendly and knowledgeable.
All in all, it was a great experience. Thank you for good service.
Easy to find and order the part I needed.
Good product, fast delivery
Things are easy to find, and the return to the store was a quick without any hassle
Trek has got some nice bikes, my order went through without a hitch and very happy with my bike
Trek has done a great job of providing prompt and satisfactory customer service, in addition to them honoring their great warranty.