Customer Testimonials

The bike

great products. prompt delivery.

The product and pricing.

Dedicated service from polite and knowledgeable employees.

Fast delivery

Quick, well packaged, quality built

received a notice that my bike would be delivered soon. arrived promptly at the indicated time in great condition

Very comfortable seat and handles bars. Just the right amount of assist to make for a pleasant ride.

From search to delivery it was a Great purchase!

I love my bike. Rides so smooth. The fact that I got it on a sale makes the experience even better! :-)

Love the bikes & the company! Employees are uniformly helpful and super easy to work with. They are understanding and patients with customers like me who are not bike experts.

Quality of the products and quick delivery

Great overall experience easy to get around the website. Found exactly what I was looking for with ease

Extremely fast shipping to store however the shipping to home option was incredibly slow so if you want your bike in a timely manner you have to use the store pickup option. The site had much more options than my local retailer. Plus the prices were better as well.

Great products, great customer service.

Fast shipping.
Options to pick up locally

Great selection at the store. Great people to help without being too pushy.

Great service

Epicenter's a great store, we're lucky to have them in the community. Helpful, friendly, knowledgeable staff is the best thing, I like that I can order online and pick up at my local shop.

I have ordered 2 bikes through Trek's website for pickup at Putnam Cyclery/Cobble Classic in CT. Bikes are fantastic and well built. I am able to find a bike equipped for my needs at a good price. I have owned Treks since the mid-1990s, and will continue to purchase them.

Ease of purchasing and shipping to my local shop for assembly.

Great selection great prices good sales

I have many Trek Bikes. All but this one were purchased new.
I purchased this one through the Trek Pre owned sight {RED BARN REFURBISH}
It was an amazing experience. The packaging is second to none and assembly took about 10 minutes. I will buy there again. Also, The transaction and shipping were Super quick.

I liked that the folks that I talked to there were really nice specifically chuck of the Saratoga springs, NY trek store

It was great!!

Working with the local TREK store in Palm Springs has been refreshing about building relationships. My husband and I are really enjoying our new TREK FX 4 Sport! In fact 2 friends recently purchased the same bike as ours and another is seriously considering one all at TRek Palm Springs…

A very good experience ordering our bikes online and having them shipped to our local bike shop. They showed up right on time and the shop did an outstanding job of getting them assembled and adding on the accessories that we purchased from them. They took the time to fit the bikes to us and made sure any of our questions were answered. Very pleased with the whole experience!

Just very simple and easy to use process- very smooth

Easy to order, fast , no issues with delivery.

For the return , Cumberland transit was not aware of process . They told me I had to take to a trek factory store to do it. I took to the trek factory store.

Atención excepcional