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Customer Testimonials
The professional help and information that I received in selecting the perfect bicycle for me from Bob’s Bicycle Shop in Fort Walton Beach, FL.
Fast and easy delivery.
Knowledgeable and quick info
Very simply, the quality of Trek products and the skilled technicians employed at the sales outlets. The staff that I have encountered are knowledgeable. Their attitude is always positive. Thanks
Great bike for an even better price. Shop pick up was seemless.
Well even though I did not received the perfect bike that I ordered, I heard from a representative at Trek, that Trek is sending me a new replacement, so I am very happy to hear it. KUDOS TO TREK, they are the best! 5 STARS
Very easy to order items.
Excellent seller, very prompt and professional
Great website, easy to find what I needed, hard to find item in stock at a good price.
I bought pre owned Slash 9.9 axs flight attendant 2023, the bike and all the components looks like new and in great condition. Best deal ever
thank you!!!
Went in for a minor repair and was treated on the spot. No waiting, with great results.
The people at the Trek store here in Dallas have been great. Super helpful with any question I have and have provided great service. Especially the people in the service department.
Super easy and quick, got my item next day.
Fast service and good advice at Okemos Michigan store
GREAT PRICE AND DELIVERY WAS VERY FAST.
Has what I needed at a good price and shipped fast
Very friendly and informative
I've been riding Trek bikes since I bought my first Trek road bike from the Freewheel Bike Co-op in Minneapolis way back in 1984. Trek is a great company and more than forty years later, buying a new Trek mountain bike from the Trek website, the experience was and is as great as getting that first Trek road bike. I love the bike, and I love the care and attention to detail Trek puts into their home shipping bike kits. Don't ever stop doing what you do; you do it so well.
The legacy of Trek is the spirit of the people who started building bikes in Wisconsin in the 1970s and never stopped innovating, I believe that spirit is still alive and well today at Trek. Trek is a national treasure.
The process went smoothly and I love my new e-bike. The local bike company was very helpful and they delivered everything even though they don’t really do that.
From delivery to packaging to the ease of assembly, my experience with Trek was outstanding. Everything arrived on time and well-protected, with clear instructions that made the build process smooth and hassle-free. The quality and attention to detail really show—highly recommended.
Whatever bike you ride with whatever components, these guys will work on it. They do great work and I always leave happy.
Fast delivery. Easy return/exchange. Quality products. Great customer service.
Personal touch over the phone
Very happy with Eddy's Cycle letting me know the bike was delivered and assembled the next day!
The site is very easy to navigate.
Everything was smooth from ordering to picking up. Very helpful staff at the Trek Shawnee.
Easy process. Quick delivery.
Very nice
Easy ordering process. Liked being able to pick up locally.
I loved the entire Red Barn Refresh experience. With back problems in the past I was nervous to spend a lot on a bike to try cycling. Red Barn Refresh allowed me to get into cycling at a low cost and give it a try.