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Customer Testimonials
The online environment was easy to use and the parts I needed were available.
Mostly easy to find things and I like the rating and comments feature as well as having the specs info right there.
easy ordering, items in stock, fast ship
I ordered 2 trek bikes online. Delivery was perfect and accurate.
I didn't realize there were no kickstand included.
Called the company the gentleman was very nice and mailed out 2 kickstands free of charge and shipping
easy to navigate and shipping was fast
I liked the fact that they delivered the bike at a shop near my house so I didn't have to drive to the closest Trek store which would've been farther away. The delivery and assemble was quick, and I like the quality of the materials used to build the bike, I'm very happy with my purchase and I'm looking forward to shop at Trek.com in the future when I want to upgrade.
The cell phone holder I purchased didn't fit my Galaxy phone. Very disappointed for sure. I believe my phone was describe in the item description or I wouldn't have ordered it.
good quality
Convenience and not having to deal with salespeople.
Trek makes high quality bike that last; I am still riding my 2012 Madone 4.6
Appreciate my local trek dealer (Wheel and Sprocket in Fox Point)
Convenient. Easy to understand. Good pricing
quality of components and style
great value!
Delivered quickly and we love the bikes
Easy to shop. Products are high quality.
Just a positive experience all around.
Quality bike at a reasonable price.
Phone call I received regarding my service was friendly and helpful. I never felt pushed into a hard sell and got answers to all questions I had. Excellent customer service.
Fast and easy to work with
Bike arrived in perfect condition and assembly was straightforward. Quality seems excellent
https://alexjones.network/
Extremely well built bike that’s a ton of fun to ride!
It was so easy to order the bike that I wanted, and have it shipped to a local bicycle shop to build.
I received the exact ebike I wanted. I would have wished the ebike computers firmware was updated to the latest upon pickup though.
Easy to use, prices comparable with other sites, and e-mail tracking updates were very helpful.
Got me the part I needed.
Good product and good price. Shipped quickly.
Trent and Michael are great service people!
Once my parts came off back order, which was not to long, I was able to order parts in an easy, time-lee manner.