Customer Testimonials

Good quality and selection of equipment.

I was able to find the accessories I wanted at a good price, and they were delivered promptly.

It shows the various models and provides specs for each. Informative

Geneva Trek provides wonderful service and advise.

Easy to assemble and so far the bike exceeds my expectations

Ease of access & product description & availability

I liked the quality of the bikes

Website easy

The items I ordered were quality products and the fast free shipping.

very easy to navigate the site. Also, your online chat help is totally awesome!!!

My experience was amazing , from start to finish ! On line site went with ease and prices are great ! Thank you

Went above and beyond to correct a mis-delivered order!

Easy to order. Quick shipping. I was able to pick up my order at the Trek store.

Well made and reliable bikes for those who really know bikes. We also have never had a bad interaction with anyone from Trek Bikes, any retail store or from Trek Travel. Great customer service!

The person was very helpful. The store in Fort Lauderdale was amazing.

Josh was very helpful in explaining to me how to return a wrong battery cable that I ordered and showing me the correct cable to re-order. Thank you.

I love the brand, it’s history and what John Burke and the company values are.

The website is user friendly and easy to use. The interactive tools for comparing bikes and building options is helpful to determine options and pricing to make educated buying decisions.

It was easy to navigate and offered free shipping to a location

I had a terrible experience with the south Tampa trek store so was nervous about going to another but I was worried for nothing. The Dunedin store was extremely helpful, and kept me informed of all steps of the process. They were on time and professional. I highly recommend.

Great quality products, helpful local bike shop, appreciative of NICA support.

Quick and easy to navigate

My experience was actually in the store. Trekbikes.com sent a defective part and the local store I had it shipped to was extremely helpful in resolving the issue and had me back on the road quickly. I would highly recommend the corporate Trek store in Okemos, MI any day.

The order process was easy and delivery was quick!

easy to use, perfect execution.

It was just what I was looking for at a reasonable price. Plus, free shipping to a bike shop near me. My only criticism is that the packaging for the product was excessive and wasteful.

Great products. Great service. Great company.

I have had my Trek Remedy mountain bike for 6 years now and when I went looking for an e-bike I was not disappointed. Great staff at Wenatchee Trek and they were so patient with me during my decision making process.
I love my two Trek Bikes.

Really good experience, the order was shipped the fast and Dave from the store where I picked up my products was super friendly and helpful.

Seamless transaction!