Customer Testimonials

I had to return my purchase to the local trek store.

I recommend modifying the descriptions for your helmets a little better. - The difference between "Child" and "Youth" is not easily determined. The descriptions are exactly the same. you may wnat to identify - small kids/ big kids somewhere. very confusing.

Found what I needed and got it quickly

I really liked how easy it was to determine what size bike I needed.

I just tried to return shoes to a trek retailer and they refused to take the return

Trek customer service is bar none, my Domane 7 is a dream to ride

Convenient to ship to local Trek retailer

Worked as expected.

Easy fast shipping

Website is easy to view, compare and order.

Bike condition was as advertised. Easy process to acquire bike, flexibility to deliver to closest Trek store.

Really liked how each bike was described and the "overview" section was very helpful.

easy to navigate and buying was simple. only neg comment i have is it is hard to find a dealer close by that had the mode/size to test ride. customer service was also great!

I found a great deal on a great bike and also had excellent service online and in our local shop.

Quality, and quick delivery

Shipped fast and in perfect shape

I contacted my local trek store and Tyler was knowledgeable, gave excellent advice, listened to my needs 👍

I own a madone and love it
Also great gear

Easy and great price. Fast shipping

Colonial Bicycles in Portsmouth is an excellent store with very helpful people.

Easy to navigate website, quality products, excellent packaging and prompt shipping. Thank you!

Product plus customer service and support. Also warranty on frames.

It’s a great ride, glides very smooth and controls well. Came a Long way from my 10 speed

Good deals and fast, efficient shipping and processing. Got everything correct on my 1st order so that goes a long way on its own. From Washington St. to Alabama in less than a week is a plus. Was faster than my bike shop could get the parts and they are a Trek dealership.

Found what I needed in the size I needed.

well organized website, easy purchase, and great order tracking.

User friendly environment and support topics for all levels of riders.

Ease of ordering from the trek website and having it delivered assembled to a nearby bike shop (Landrys Bicycle, Norwood mA). I also ordered pedals which Landry put on for me. Got the bike in a few days brought it home and it rides flawlessly.

Order a new helmet, product was great price was great delivery was

Fast delivery and clear description of product characteristics

Great service and products! Especially happy with the service at your representative dealer, Pedal Morraine, in West Bend.