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Customer Testimonials
The website is easy to navigate and my order arrived quickly.
Love the bike and always get exceptional service from Jeff at Al's Bikes
Ease of ordering, fast service. Less time navigating a clunky website means more time to ride.
The online ordering experience was very easy. My bike was delivered to a retail store for assembly which was done very timely. The Livermore, CA store employees are excellent.
Merchandise as ordered
The staff at Trek Flower Mound was AMAZING. Daniel especially as well as the Store manager. They gave me other bike ideas and ended up as a sale. Thank you.
First name removed
Easy of ordering
I have an Electra Loft Go 7D and I called with a question about an MIK accessory. Customer service rep was very helpful! Thank you again!
Thanks Graham! You’re the best! 10/10 the only place I trust with my bikes!
Availability of products, ease of ordering.
Easy shopping, fast delivery!
Great trade in program
From ordering online to delivery, things went very smooth. My order arrived in 2-3 days and was in great shape.
Order process was simple
Ease of purchase…
Quick shipping. Was able to return a part to the local bike shop.
Very simple process. Wife has similar bike and very pleased. Spoke with Casey at cycle masters who put the bike and couple accessories together. Great service.
Never had a problem purchasing online from trek.
The prompt order and delivery.
Easy to shop, fast shipping and accurate tracking
She was invaluable in finding and ordering what I needed.
all perfect, good price, fast delivery
It was easy
Greta experience and amazing bike!
Needed a high safety-rated helmet on a budget and was excited to find the Solstice that checked all the boxes, is super comfortable and is nice looking to boot. The order shipped out immediately and arrived in 3 days.
Working with the representative confirming I was ordering the correct replacement parts for my checkpoint AL three. representative spoke clearly, and I did not feel rushed.
The website was easy to navigate and the entire purchasing process was great.
The staff at The Bicycle Center in Brookfield, CT treated me like family even though I was there to pick up a FREE t-shirt. They will definitely have my business in the future (repairs, purchases, etc.).
Enjoying my Trek bike and accessories
Very quick delivery. Tools included. Got a great bike at a good value.