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Customer Testimonials
My girlfriend & I love our DS + 2 Ebikes they're a lot of fun to ride & we have 2016 DS 8.3 & DS 8.5 which still look brand new and ride great. We only buy trek bikes and I ordered touch up paint for our new bikes and was super fast shipping
It was very easy and the delivery and setup were fast.
excellent and fast shipping
helpful customer service
Been on Trek bikes for decades. I enjoy the website, but also have a great dealer. BikeWise, in Oxford, Ohio.
Efficient delivery. Good quality product.
Simplicity and layout of site.
I love the bikes and I love that you sponsor the WORS series.
Easy to order
I found one of the items I was looking for. The experience was easy. My only issue was that I couldn’t find a small piece for my TT bike on the shift handle that I was looking for. Might be a shimano issue. Anyway I would still recommend using the online store. Easy to access and browse.
Good products, easy buying experience
Colonial Bicycle company in Portsmouth NH. Quality bikes. Reasonable value easy to order on line
Quality of 5he products. Quick delivery
The in-person team is amazing that worked with. They allowed me to try out the bikes which was a plus and then I was able to see what I liked and I did like about and offered modifications.
They have good advice about the care of the bike and how to do maintenance for it.
Online they had many options and were clear on what’s use for support.
They had the exact part I needed in stock and shipping estimate was accurate.
As always, a pleasant experience again.
Earl days yet, but the bike is great to ride.
CSR offered to keep an eye on my order in case it was not delivered correctly for a second time. Any delivery issues are all on UPS or Fedex; they are often confused by my condo even though it's been here for over fifty years...
Super easy purchase and the store set up was awesome.
I trust the brand and can find deals on the site
I keep coming back.
Ease
Good value fast delivery
Works well, quick shipping
The bike cam on time and was assembled by the shop I had recommended. They also did a fine job and was handed over to me in two days, well ahead of the promised date.
The only glitch in the process was the bike was delivered to my home address instead of the drop-off location I had asked for. This was not a big issue and Trek bikes immediately corrected this.
Many types to choose from. They are well made and have few problems.
Good products, local stores.
Order was exactly what I expected and arrived in a very timely manner.
It was good.
Fair prices, super fast shipping.
The purchase was easy and delivery fast