Customer Testimonials

Ride quality of Trek bikes and the innovation built in. The plethora of different bikes for different riders and purposes.

Replacement part was a perfect fit

Quick shipping and everything I need is in stock.

very good to date....
I will need assistance linking my Android phone to my new bike.

Super easy to order and have it sent to my local bike shop that I use all the time. Big shoutout to Big Daves in Pleasant Hill California for doing such a great job setting it up.

And i LOVE the bike!

Good selection, reasonably priced fast shipping and excellent customer service.

Sometimes I am too busy to write about the great service I receive at the Oklahoma City Trek Store from Mike, Rhyne and Eduardo.

My last experience was one of the best ever two weeks ago, when they helped me fit my new bike exactly like my other bike, including ordering a 17-degree stem to get me over on my new bike as aero as my 2010 Madone 5.2.

They were patient with me about my expectations. Now, with their help I am as aero as my extremely aero Madone Series Seven. They explained to me the most important variable on the bike when it is already designed to be as aero as the Madone Series Seven is the rider. With their guidance, I am now proud I invested in my new bike because I can really feel the difference here in windy Oklahoma.

These guys really know all about what a rider wants when they are investing ten thousand dollars or more in the finest bicycle available.

I typically find exactly what I am looking for and shipping it to my local Trek shop makes delivery easy.

Excellent customer service. Easy assembly. Bike delivery as promised. Local Trek dealer/ Westlake village CA excellent support with technical issues.

I got a great deal on a Red Barn bike. Called first asking questions and got great answers that helped in my buying decision. I have recommended Red Barn to many and intend to buy one for my husband soon.

Excellent quality, the right features and components, and excellent dealer customer service!

Easy with fast delivery!

Good quality products!

Easy and fast

fast transaction

I thought the buying experience was remarkably fast and easy. The electric pump was a little bit more than the other options but I had thoroughly vetted what I needed and look a quite a few reviews and YouTube videos.

Yes, My friend Jon recently bought a Domane after riding with me for a year. Now I can barely keep up with him on my Madone - time for an upgrade!!!

Everything worked as advertised!

$1000 bikes are good deals.

Easy to order. Easy pick up at my local Trek store. Great sale price!

Ordered my Townie it arrived in 2 days. Front reflector was broken after getting to talk with Travis he was awesome! He sent me lights to replace since they didn’t have the reflector. Also, my seat wouldn’t tighten, Travis sent me what I needed. It’s perfect!
High quality bike even made my truck driver husband want one!

Fast. Professional. Easy to pick up.

The helmet is good quality and I wasn't expecting to have the light accessories included. I have used this helmet on two rides so far and the fit and weight are very good and no sweat in my eyes.

I first used chat to get the $20 off coupon code from an email I received after buying a Red Barn Refresh bike. I tried to place the order with the code and it didn’t work. So I called and your rep told me to place the order, give him the order # and he’d credit the $20 which he did immediately. It was a little hassle to chat then call but it was all resolved very quickly

Shipping fast and easy transaction if you order a bike on the weekend just be patient until Monday rolls around and they get to your order and then they will send you an email. The bike comes in a big box with absolutely awesome instructions on how to put your bike together and they even provide tools I totally enjoyed the whole process. I want to order another bike just so I can enjoy this process all over again it kinda felt like a kid at Christmas. Thank you Trek for such an awesome and amazing experience I promise I will be back for another new bike in the future. A+ well done Trek.👍🏼😊❤️

Providing outstanding HOSPITALITY to each customer is a top TREK priority. I have enjoyed this care for over a decade. TREK builds quality bikes by people who care and offers superior customer service to cycling enthusiasts!! Thank you Team Waterloo!!!

Trek was my first carbon bike - trek 2300
Currently, I have a checkmate and a
Domane.
Very nice and comfortable bikes

Website has good quality pictures and description

Products offered only through trek, so can’t just get on Amazon

Outstanding quality and a bike that fits me! Verve +3 gen 3