Customer Testimonials

I was kept informed of the status of my order. When it arrived, I received a call right away. The item was as described and served its purpose.

I was so impressed with the whole unboxing experience, the tools, the guides. Very seamless and customer oriented approach. Well done

Friendly, knowledgeable staff and I'm really happy with my bike!

Easy and free delivery.

Trek Warwick (RI) staff, Trek build quality and product line options.

Quick delivery and reasonable prices here!

Trek O'Fallon makes the bike buying experience fun! We went through all the potential options, Tim, Dietrich, and Caleb answered all my questions (and even challenged my thoughts - in a good way) to make sure I felt 100% confident in my decisions. There was no pressure, lots of patience, multiple trips into the store, multiple discussion, and I bought the perfect bike! If you are looking for a new bike, you need to stop in and check out Trek O'Fallon.

product came quickly and in good condition.

Very streamlined process, very prompt and attentive staff experience.

Easy to order from, also like free to store shipping

The employees were extremely helpful, friendly, and patient with me.

Fast service

Trekbikes.com offers a comprehensive cycling experience! The site offers everything I need for my biking needs and the customer service is excellent! I also love the Trek Ride Club! If you haven't yet, be sure to check it out! You're going to really enjoy it!

Easy process

How easy it is to find things on the Trek website and how easy it is to find the parts and accessories that I need.

Very easy to navigate. Prices are reasonable

Treated like a Pro

Fast shipping

Quality of the bikes and the customer service from the sales reps

Great selection of parts and supplies online. I really appreciate being able to order $25 worth of small parts with free shipping to my local store. Other stores would charge $10 to ship this stuff.

Bought a bike from the red barn refresh. The price was fair, It was delivered quickly, and in great shape.

Very easy to purchase and shipped directly to home.

The website is easy to navigate. I appreciate the chat box, as I had an issue with my order and the person on the chat helped me out. They were all about making my experience on Trek.com better.

It was delivered quickly

Simple experience. No hassle sales process.

Easy to navigate and most parts are in stock

Ease of ordering

Quality, service, and selection and availability of accessories

Lots of information on the bikes.

Fast shipping