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Customer Testimonials
Madone is goated
Ordering was super simple. The bike shipped early so I was super happy! The bike was packed with care so everything arrived damage free. Most importantly, I didn’t have to bleed the brakes!!!
Easy to order, competitive pricing, quick delivery and fantastic choices
Lightweight and comfortable
It was all good!
Staff at LBS in Santa Rosa, CA are very helpful. What I don't like is the fact that Trek and the rest of the bike industry have eliminated high-end (e.g., SLR bikes) rim brake bikes.
Super fast shipping and excellent product assortment.
Website is customer-friendly and notifications were received regularly regarding its status.
Convenient
Fast. willing to correct my mistake in order.
Easy to use website and once the purchase was made, great communication regarding delivery
Time it took to get the bike, next day.
Thanks
It’s easy to shop varieties
The experience is very good
The quality and craftsmanship, plus the service by the Trek folks.
Receive products at Trek bike shop with no shipping charge. Also, I like the e-mail updates on the status of my order and shipping details.
One of a few places where you can buy quality bike parts online, without need to go to the bike shop and order things from there.
they help me as soon as I walk in. They don't charge for very quick fixes
Fast turnaround on orders. Quality of products.
I'm riding my fourth Trek bicycle and have never been disappointed.
Very easy to find what I was looking for and to complete the puchase. Had it shipped directly to the store, which was very easy as well.
I like the wide range of products available.
It was pretty easy to select and research the bikes before buying.
Easy website to find just what I’m looking for. Love the sale prices too !!!
Free shipping to my local bike shop so that gives me a great excuse to drop by the shop too !!
Parts availability
Trek took care of me. I had an issue with my new bike and they resolved the issue 100%. I’m a happy customer!
Great quality
Great customer service
Great maintenance and service after the sale
Great product and service
Knowledgeable. Treks are of great quality
Very personable until the end.