Customer Testimonials

Direct to customer approach worked well for me. LBS did a nice job with the set up. Would recommend.

Honestly it’s my first bike and I love it I love the color and how light it is I would definitely recommend it for anyone that’s looking for a good bike and it’s a smooth ride to be on trails or the street!

Easy searching and website navigation let you find your needs fast and precise. In addition to the experienced support via chat, Trek delivers a pleasant experience.

Great company, awesome products, superb service.

Always quick and accurate

Great experience!

Great product!!! I can enjoy my bike riding for hours in these cycling shorts, Love them!

Free shipping if picked up at stores. Some great prices on apparrel and bike equipment.

My purchase and ordering experience was seamless with Trekbikes. Very satisfied!

It was easy to order online. Very smooth online ordering process.

Excellent experience. Prompt delivery. Discounted price. Low shipping charge. Easy assembly

Great options for finding what you need, simple check out and really fast shipping with helpful tracking updates!

Easy and efficient.

The customer service is top rate. Any question I have about my Tip Fuel or any parts I am looking for are answered quickly. I also have a bike from another top manufacturer and I can never get ahold of anyone or get my questions answered.

Ordering my bike was very easy. It came several days ahead of the original schedule. The packaging was absolutely phenomenal. Absolutely no damage whatsoever, also all the tools and instructions to do the last few pieces of assembly were included in the package.

I ordered the part and received it

Customer service, great range of products, cool brand

Return policy, I like how Trek stands behind the products they sell. The quality of bicycles and accessories are outstanding.

Incredible customer service from Lou B. In San Antonio, TX

Lou advised we ride different bikes and different styles. He was very knowledgeable and answered all our questions. We did not feel rushed or pressured to purchase a bike. He also kept us informed when bikes came in and were ready for pick up. Thanks for a wonderful experience!

Always a great bike. Dealing with the folks at
Two Wheeler Dealer is also great

I like your bikes.

The Customer service is Amazing at Trek.
I ll give you my Great experience.
I order two Pirelli Cinturato Gravel Tires.
I received the order in the Mail and open the Box, to find out that l only received One Tire. I called Trek Customer service and Told what happened. No Problem...... Trek Customer service, put in another order and with in a couple of Days l received the other Pirelli Cinturato Gravel tire, No Questions, was very happy to solve the Problem within a few minutes.. Amazing!!!
This is why l only by Trek Products.
Great Customer service..
Thank you...

Website easy to navigate, and when I had a return, it was hassle free.

I was very impressed with how well this used bike was prepared and packaged. Highly recommend to others. Trek is awesome.

Tylor in the College Station store is amazing, he is so helpful and knows his business.

I love the friendly, knowledgeable service I receive from Trek bikes' stores in the Pittsburgh area., especially the Shadyside location. Thank you for keeping me on the road!

Easy

Awesome bikes

Very much appreciate the attentiveness and time taken to make sure my bike was fitted correctly

Trekbikes.com has an excellent selection of marked-down and pre-owned bikes. It's fun to hunt for deals. The compare tool is handy as well.