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Customer Testimonials
Bike was as advertised and delivered on time.
Fast shipping and always has what I am shopping for
Easy to find the parts I need & free ship to store is great!
Variety of models and colors available. Easy to search and purchase. Came on time, well designed shipping box. Came with the necessary tools and instructions to quickly assemble. Very happy with my purchase. Buying used online is a risk, but this method felt safer.
It is user friendly
Very helpful
Overall great experience. Customer service was outstanding
Bike was on a great sale. Delivered to the local store. Didn’t like the “delivery” fee though. Guys put it together, gave me a shout, picked it up. Easy!
Easy to order, quick delivery and the local shop put it together without issues. The price was the most significant factor in my satisfaction.
Was fast and simple
It was easy, everything went smooth
Great products
Easy to match accessories to bike
Quality products that are race and field tested
Trek is a trusted brand, great innovation and decent price. Quality production and the stowage in the down tube is a plus. The Domane SL4 is a value buy of a bicycle and is priced very well for a carbon fiber frame.
Fast delivery. The bike was in great shape. I was able to figure how to assemble it myself.
Broad selection of quality bikes from a company that essentially reinvented itself to become competitive on an international level.
Arrived promptly
I've had Trek bikes ever since I was a kid. This was my first being delivered and it was super easy to put together and packaged very well!
The small item I ordered was delivered to their store and this saved me shipping costs.
Everything. The shipping, customer service, pricing, and quality of the product. It was wonderful throughout the whole process.
The pricing was fair and order was available on time.
Always have a smooth and easy experience
Relatively easy to find the info or product I need.
All i can say is Awesome ...I never knew about Red Barn Trek Bikes Sales. I started looking at all the Mountain Full Suspension.The Bikes looked like New ,some with fine scratches ,and small chips. Then looked at the savings and then decided to purchase a like new 2024 Slash 8 9.9 XTR....When i ordered the Bike on a Monday it arrived that Thursday, Fast ...Brought it inside and started to unpacking .To my surprise the slash was packaged very well. small assembly and Air in Tires and i was good to go.....Now Waiting for Northeast Snow to Melt LOL,,, Thank you, Al
I was able to order my new bike just the way I wanted. It was great to have it delivered to a bike shop close to my home. Westfield motor sports had it built and ready in one day. The bike is perfect and I'm extremely impressed with the Dual Sport. When I sat on it in a local bike shop. It was perfect, I knew that was the one I would purchase.
Fast shipping and items fit and worked right away
I do think trek is one of the best shops with great help all around
Very helpful staff when I called to get adjustments and arrange return of an item. Appreciate the shipping and return process is included in the purchase price, as on-line purchase of clothing and shoes (without being able to try on items) sometimes doesn't work. Good option too to have items shipped to a local store or home. I had some difficulty setting up the account, and phone staff were able to help.
Excellent! Easy order process and the pickup experience was wonderful. Highly recommend! Anthony Hennessy the store manager was incredible and super helpful!
Great service and product. Hoping carbon warranty is as good as the public says it is.
When I decided to upgrade my department store bike I've had for years, I knew I didn't want to waste my money on another low quality item. My wife & I visited the Trek bike shop in Columbia, TN one day & I was blown away by the knowledgeable & passionate staff there as well as the level of quality & craftsmanship of the bikes & accessories. I did my research & decided that Trek would get my business. Soon after that I learned that I could order direct from the site, which was very convenient as the closest Trek dealers are over an hour away. Within days I had my new Verve 3 Disc Gen 4. Assembly was super simple as the instructions were great & easy to follow. Any questions or assistance I've needed along the way have been taken care of by the online team as well as the staff at the various Trek bike shops I've visited. The value is unmatched in my opinion. I would have no reservations whatsoever in recommending others to try Trek bikes.