based on 1930 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent teacher for Flex and Balance
Good variety of classes and equipment.
It is clean and friendly. The pool is Hugh and so far able to get a free lane for lap swimming.
The Swimming Pool is 2nd to none in the state! Clean and comfortable!
Staff in the entire Y is so Friendly too.
Thanks for being here!!
Name removed
I like the variety of fitness classes, the availability of the pool and the wellness center. I particularly like the staff at the front desk and my favorite instructor Robyn Hoffman.
The staff is so pleasant. Classes they offer are wonderful. It’s a great place to exercise.
Clean, well-kept facility. Great staff!
Broad offerings and programs if either retired or with flexible work program and hours
It opens early in the morning. The machines are comparable to any gym in the area.
I like that there are classes for seniors.
Good facilities, great staff members, many friends
Great classes!
Great instructors!
Great pool area !
The staff and classes offered especially swim lesson instructor who is amazing of cause not forgetting cause meeting other members
Bathrooms outside the locker rooms. Monitors in gym - give them a seat!
Worth
People are friendly, both staff and members.
Hours are convenient.
Number and variety of offerings. Am very sad that ct teachers healthcare will change 1/1/26 to Aetna and we will only have silver sneakers which you don’t take.
Variety of programs available. Peace of mind for after school allowing us work flexibility.
Helpful front desk staff, lifeguards, swim teachers,
Class offerings
Friendly hosts, competent trainers, appealing programs, clean facility, engaging atmosphere.
The pool is wonderful both competition and recreational
The family support and activities
Staff is friendly and very knowledgeable and helpful. Facility is clean. Wide variety of classes offered for all levels.
Water aerobics classes
You NEED to fix the internet or go with a different company, I like to use the internet to listen to music while working out, I was told you had it looked at, but clearly still not working. Time to call a different internet provider.
The only reason we have not left the Y is for the pool and we like to support the Y but this needs to be fixed. We can’t be the only ones bothered by this
Professional & Friendly Welcome & Extremely Helpful. Impressed with all the programs offered.
You make it very difficult to discontinue a membership.
Everything except cell phones in the fitness center. Many members think it's the public library.
I am a retired YMCA professional... the YMCA has been my second home since 1978.
I love the pool (the only reason I joined was for the pool). 🏊