based on 1930 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I enjoy group exercise classes and the very diverse people I meet in them.
The pool. My son loves to swim
Love the pool and friendly welcoming team at Soundview Family YMCA
I like the swimming classes in the pool the most and take advantage of them.
All the staffs, no exceptions from the leader are very supportive. They put a smile in our face. They welcome us as one family. They encourage us a lot in our exercises and the swimming classes. I really enjoy going to the Y daily because it’s become a place where I fellowship with others. We learn more by socializing, we smile and laugh. I thank YMCA a lot for taking away my stress and anxiety.
Variety of classes and the great gym equipment.
Classes, instructional staff, other members, gym, friendly welcoming environment.
I like all the different exercise classes that are offered- especially pickleball! Love the friendly women at the front desk.
People are friendly. Classes are challenging
Helpful friendly staff and administrative team
Variety of workout classes and variety of times they meet makes them accessible to all
Cleanliness
Close to my home
Met nice professional people
Facilities available
The classes and the members you meet.
Everyone is so friendly
Friendly caring staff
exercise and dance classes
location
atmosphere
Build a larger pool, or extend the one you have. Also, add ore exercise stations.
Clean, staff, uncrowded, equipment well maintained.
Everyone is so kind and helpful- The Y feels like a community. The teachers are excellent- knowledgeable, talented and KIND.
Great facility but I know not everyone can afford the cost to join. Most of my friends are widows, like me, living on one income which has to be stretched in many directions.
When instructors are away get a replacement for them.
I like that the Y is more than a gym or a place to take a swim. It’s a vital resource that draws people of all ages and backgrounds and serves the community well beyond its walls. Beyond this, the Soundview Family YMCA is part of a larger network that serves communities across the country. As a member, we can access many of these facilities when out of town.
The aerobic swim classes!!°°
Friendly atmosphere and excellent exercise classes and instructors
The people, the facility, and programming are terrific! I really want a sauna though, like the one at the East Side Wallingford YMCA.
Stay open later. Your hours are less than any ymca in ct.
Add pickleball, ideally indoors but ok if outdoors
Offer more yoga classes outside of normal work hours like at 7am and 7pm.
More consistent exercise classes. The one class I loved is gone but you keep putting it on the schedule. Either cancel it or get another instructor (for Skips classes)
The staff very friendly and helpful. I enjoy the pool .
staff pool and fitness center