based on 1930 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Swim lessons at the Y have been excellent for our son over several years. Coach Greg has been phenomenal in our most recent sessions. Our son has made tons of progress with him.
The very professional coaches
Great swimming lessons! The instructors are patient, friendly, and really help the kids feel confident in the water. I’ve seen steady improvement each week. Highly recommend!
Everything! I love the array of classes, the people who go there, and the staff.
I would love to see more of the teachers working individually with students. I understand there are alot of students per class, but sometimes I feel that the kids might not be able to do a certain skill, so if there could be more teacher intervention with that to help master skills, I would like to see more of that.
This is the only program I have used though so I do not know if this is possible given the number of students or if other programs are any different.
Coach Marta is great and the kids and families get along very well. The team has a great environment
My coach Nacho brings excitement and you can do it too every one he teaches and believe me we do it ! You will meet people that will also encourage you when u come .So Lets Go !
Great program and coaches
Amazing staff and very clean pool.
Miss Amanda and team are excellent.
Focus on technique for ALL the kids not just those who are the fast swimmers. It’s disheartening to see no improvement in my kids technique after years of being a member.
Director and Coach Jane Marella has really created a wonderful program for the gymnasts. She is nurturing and encouraging and fosters a positive environment where these young athletes can grow in confidence and skill.
lovely group, fantastic, encouraging, and knowledgeable coaches, great schedule (love those 5.30 am sessions!) and chance to fulfill a lifetime ambition of becoming a fit and reasonably competent swimmer. This is really a life changing experience for late middle age -- thanks SO much to all concerned!
Great coaches, families, and athletes. Excellent experience.
Very clean environment! Instructor was wonderful and very age appropriate!
The instructors are patient and kind. The kids feel safe and are excited to join the classes.
Though it's a group lesson, there's individual attention given to each child, and there's often a smaller group broken up with multiple coaches
The instructor is great!
The program is great for kids. My son started at 3 and can now officially save himself in case of an emergency. It’s amazing how much confidence each class gives him and he looks forward to becoming a better swimmer every time we go into the water now.
Coach Jane is Excellent!
Showers...there needs to be hot water in the showers ...also some way for kids to change without being exposed to nudity
Coach and Assistant coaches are great. They give my daughter time to hone her skills and are patient with the process. My daughter loves coming to YMCA!
Our family really love the stratford BSY Swim coaches. Head coach Martha is amazing and and sixh a great coach.
Staff is friendly and helpful.
Everything
The Y should accept Aetna coverage for seniors. There are many individuals in the service area on limited income who simply cannot afford the monthly fee.
I love the competition pool, the cleanliness of the facility and the friendlystaff
Everyone there is friendly.
Fantastic facilities and programs- just wish the membership for seniors could be lower.
It’s just expensive and often times things are broken. I just don’t know how you would fix that.