based on 1930 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff, clean facility, excellent fitness classes for children and adults
I think that everyone there is amazing my children have bing going there for a bit naw and when I say from activities to teaching one on one if needed the swimming teachers are also amazing my older son you could not get him in the water I was told by them give it by the end of the summer he will be swimming and they was correct he is swimming and naw u can’t get him out the pool so I would recommend anyone there I have and will continue to do so I was blessed and will alway be thankful to the ymca staff for bringing joy to my children but also bring me peace that they will always be safe in There hands my children love the staff and they are happy I believe that’s the key ! Great job to all of them blessings always
Wonderful staff, maintained equipment, all classes I have attended are run by qualified instructors, two swim pools, clean changing rooms and cleanliness of entire facility and it is all in my own backyard,
I had a membership in Franklin, Massachusetts and transferred to Soundview when I moved to Connecticut. Good facility and instructors..
Pools and facility is clean, staff is very friendly and helpful.
I would like the team is very kind and respectuf and the building is very clean
Weight room is still too small. A bigger space that could accommodate more people and a turf area would be a great addition. Also, there should be heavier kettlebells and a belt thst you can attach weight to.
Lastly, indoor basketball courts would be a great addition.
The other members are positive, encouraging and friendly. The facility is clean, has all the gym equipment you would need and offers fun snd challenging group classes. The group classes instructors are quality and caring.
The staff, the people, and the facilities!
Allow more swim lanes open in both pools instead of closing the whole pool for classes. Very frustrating that I cannot come at a certain time because whole pool is closed for classes.
Best part of my morning. Swimming classes in early moaning will start anyone's day off. Everyone there is friendly and know you your on a first name basis.
More variety of classes. Zumba Gold more then 1 time a week would be nice.
The staff and the members are very friendly.
I appreciate the wide variety of classes available
I love the pool classes!! I do wish the ventilation was better though. The chlorine smell some days gives me a headache.
Very clean, no annoying music,pool available for free swim
IT HAS LOTS OF GREAT CLASSES TO CHOOSE FROM. THE TEACHERS ARE GREAT. THE PEOPLE ARE FRIENDLY AND HELPFUL.
Staff
Facility
I love swimming, meeting new people , the exercise classes are fun and the online classes are a perk. I like the vibe. Everyone is friendly and welcoming !
The people who go are all encouraging as well as the instructor. I love Rita she is the best
the classes, the people who work the desk, that teach the clases, the clean environment
Parking!!!!
The people are friendly.
Staff are friendly, knowledgeable and available.
Lots of classes to choose from and are modified for older members
Facilities are clean and well maintained
Hours are convenient
The staff is friendly, pleasant and helpful.
Able to exercise and remain healthy.
If I compare Stratford Y to Milford (the other facility I use regularly), it doesn't come close in terms of cleanliness, well-maintained equipment and friendly staff. I live in Stratford, so I would much rather go to that Y. However, I would recommend Milford over Stratford to other people.
Wonderful classes and instruction
ABSOLUTELY!!

fair price. access to desired activities (pool gym). easy access and alternatives (ive been to milford several time, too)