based on 1930 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Offer silver sneakers again
The exercise classes are great!
The women’s locker room is a disgrace! I don’t think there is a single locker that is not in some way dysfunctional.
Front desk is knowedgle as is Mary and Amanda.
The classes
The staff is so friendly and helpful!
I have been working out in the fitness room and training with Robyn.
The gym is fully equipped and the equipment is well maintained.
Robyn is an excellent trainer.
The place is extremely clean and sanitized all the time, and the staff are incredibly respectful and polite. Honestly, it’s a fantastic place, and I highly recommend bringing your family and enjoying it together.
The staff and programs are excellent.
Love the staff!
An indoor basketball court. Bigger pool. Better gym floors and stretching area. Lockers that come with built in locks. But I love the Y and that it’s no frills!
The staff is kind
The instructor Ginny is fantastic !
I received a thank you for my donation from the Director
I’m not sure what for ?
I do Not Ever remember giving a donation , I’ll have to talk to the director about that
I did see a $26 to the Ymca in my citizens account !
I don’t think I agree with that
I would Never give a $26 donation !
Especially not knowing what it is for ‼️
Excellent programs and trainers.
Clean facility and precious staff
E.H
Larger pool; improved locker room with more than one urinal and one stall; facility looks tired and could use a facelift.
The club needs to be completely rebuilt
I love the YMCA, but it can be cost prohibtive.
Good range of classes for adults and good efforts to educate members on relevant health and social services resources and issues. Plus kind, helpful front desk staff.
Poorly maintained infrastructure apparently because not enough money in operating budget. It takes forever for relatively minor problems to be repaired or broken equipment to be replaced. The water fitness instructors were struggling with the malfunctioning speaker for months last year. Apparently the Y did not have $99 to replace this equipment that was used for all the water fitness classes in the recreation pool. I finally bought the speaker and gave it to the Y.
I have long implored the Y to replace the lockers in women’s locker room. So many are broken, do not close fully, do not lock. The locker room is as much of a social space as the hallways and exercise spaces. Do not let this community-building space deteriorate further. On a positive note, the new shower heads are a welcome improvement. Is there more change to follow soon?
The fact that offers various activities in a nice environment
Love the seated Qi Gong and looking forward to Thai Chi with chair assist with Lisa
The pool and the classes
Everyone at the Y is so friendly and helpful. I have been coming to MS Yoga there for 20 years, and have gotten so much help and support from the staff as my accessibilty needs have changed. and you have so many great programs!
Have more classes . What happened to AQUA FIT?
Helpful staff, keep my kids safe and entertained. Thank you Maureen, Pat & Amanda
Very clean. Variety of programs for seniors.
The staff is always available to help
The programs are excellent. The gym is well-equipped and accessible to users throughout the day. Overall, it’s a clean, well-run facility that meets the needs of a multi-generational family: from summer camps through programs such as “Joints in Motion”, it’s been a great local resource for us.
Location convenient. Members and staff are very friendly
- Move treadmills back away from wall so that the TVs are visible.
- Clean the exercise mats / general gym floor (they are disgusting)
Clean
The facilities are great, good hours, friendly staff , diverse clientele.