based on 2324 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Membership rate increases without any prior notice.
The staff! All are pros with kindness and fun!
Plenty of equipment, friendly staff, clean facility, not crowded.
It has a lot of classes.
The Fairfield Y is a comfortable, and friendly place to work out. The staff is very accommodating, and keeps the atmosphere warm and pleasant. Everyone who goes there has their needs met for whatever they're trying to do.
Friendly environment, client centric with a wide range of activities and exercise equipment.
I like the quaintness of the facility.
The machines in the gym could use an update or repairs. Not all, but some are rusting where you grip your hands or sticky which is gross.
I wish you had more than one of the lower leg machine. The one machine (I don't know it's name) is at the end toward the mirrors next to the last elyptical machine. It's great and it doesn't hurt my knees. Strengthens me and is cardio which is great.
It would be great if the person monitoring the gym tells people to stop dropping and crashing their weights. I find that so disruptive and disturbing when you are trying to have a nice work out.
It would be great to have more all TV's on and more conservative news/shows so it's more balanced for all your customers.
I like that it's cleaned daily and I hear the filtration/HVAC is top notch hopefully emitting clean air and no mold or viruses while we exercize.
You really need to offer more classes after 5:30pm and on weekends for people that work all day.
Rec classes, the gym
I love the group classes! It’s a great way to make friends and get in shape too!
Friendly, helpful staff, clean fanility
Great choices for exercise.. nice friendly atmosphere
Great variety of group classes. The instructors are awesome! Very engaging and encouraging!
Swimming pool availability is very restrictive for working adults. Both pools are fully occupied Monday-Thursday from 5-7 pm with swim teams and swim classes for children with only one or sometime no lanes open for lap swimming.
You should reserve/open 2 lanes in each pool from 5-7 pm
The range of ages for karate was too large.
I love the exercise classes and the non- judgmental environment.
I enjoy the classes and the trainers who teach them
It is the most friendly atmosphere. From the front desk people who always greet you with a smile, the trainers and instructors who are not only proficient in their particular field, but are personable in their interactions with all members.There are also all different kinds of classes to fit ages and abilities. I am extremely happy in that environment and have met many new people.
Relaxed, but engaging. Great space and staff.
Very friendly staff and patrons. It is a family of folks that come all the time.
I love it at the Stratford Y. Everyone is welcoming and friendly. I’m happy to be a member.
The Hot Wheels activity is minimal to no physics. When there is some the instructor does not gather the students and rather just goes through slit with the kids around the table at that time. I understand play time but 25% of the time should be at least physics if that is what you are promoting on the description
It was and has been a great experience signing up
When instructors are away hire replacement s. And cover their classes.hello you will loose slot of people.
Great place to be at staff is awesome!
Cleanliness, great workouts & meeting great people.
Everyone was so friendly! The facilities were clean and easy to use; loved that there was childcare available. Sad to move away.
Very clean, welcoming staff and great programs!
Great place and helpful staff
The camaraderie in the classes … the group classes and.particularly the classes for seniors…others work for me as well
Proximity to my home. Cleanliness of the facility. Two excellent water fitness instructors ~ Ginny Bales and Carol Dyson.