Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 9.4 out of 10 based on 1198 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2026 — Rated 10 out of 10 by W.S. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The staff is super and the place has everything my wife and I need to keep us heathy.

Report a concern   February 2, 2026 — Rated 10 out of 10 by R.A. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I use the exercise and weight room and it is maintained extremely well

Report a concern   February 2, 2026 — Rated 8 out of 10 by S.E. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Cleanliness of lockers. The locker room is reasonably clean, but the individual lockers (Men's) are very dirty.

Report a concern   February 2, 2026 — Rated 10 out of 10 by W.P. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Warm, friendly staff
Well maintained, clean facility

Report a concern   February 2, 2026 — Rated 4 out of 10 by M.V. Lakewood-Trumbull YMCA Membership
What could we do to improve?

1-speakers in front of workout room room do not work. It’s been 2 years.
2-fans in each room corner-wall fans only circulate air above

Report a concern   February 2, 2026 — Rated 5 out of 10 by C.K. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Enforce rules. No phones. Wipe down equipment. No sitting on equipment forever between reps.

Report a concern   February 2, 2026 — Rated 10 out of 10 by L.S. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Good place!

Report a concern   February 2, 2026 — Rated 5 out of 10 by G.D. Soundview Famly YMCA Membership
What could we do to improve?

When the Branford YMCA first opened there were many yoga options out side of the typical 9-5 working schedule. Unfortunately there are fews options for yoga before 8am and after 6pm which reduces my reliance on the Y can makes me question why I am still a member.

Report a concern   February 2, 2026 — Rated 10 out of 10 by K.B. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

good variety of classes for all ages

Report a concern   February 2, 2026 — Rated 8 out of 10 by K.S. Woodruff Family YMCA Membership
What could we do to improve?

Have donuts once a month in the break room. Planet Fitness has pizza once a week in the evening.

Report a concern   February 2, 2026 — Rated 6 out of 10 by N.L. Fairfield YMCA Membership
What could we do to improve?

Cleanliness
Front desk friendlier
More excellent instructors. Marcy is THE best!

Report a concern   February 1, 2026 — Rated 10 out of 10 by G.C. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

the pool and yoga classes

Report a concern   January 31, 2026 — Rated 10 out of 10 by S.P. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Friendly staff and great classes

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.M. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Have met a great group of people

Report a concern   January 30, 2026 — Rated 10 out of 10 by C.C. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The class instructors are great and everyone is welcoming.

Report a concern   January 30, 2026 — Rated 10 out of 10 by J.M. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

It has a pool

Report a concern   January 30, 2026 — Rated 10 out of 10 by L.P. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Excellent classes and instructors. Community involvement.

Report a concern   January 30, 2026 — Rated 10 out of 10 by D.R. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Great staff
Clean environment and good quality work out equipment

Report a concern   January 30, 2026 — Rated 10 out of 10 by S.M.P. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Great facilities and community.

Report a concern   January 30, 2026 — Rated 8 out of 10 by N.V.M. Soundview Famly YMCA Membership
What could we do to improve?

Overall, the Shoreline Y is very good. However, the Water Fitness classes are often cancelled or offered on a limited basis. There should be more substitute instructors available so classes can be held as scheduled, even when the instructors are ill or away.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.N. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I like the variety of classes offered. I have met a lot of nice people going there. I like the flexibilty it allows me in my daily schedule. The instructors there are great!!!

Report a concern   January 29, 2026 — Rated 9 out of 10 by C.K. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

I really enjoy attending Marcy’s cycling class at the Fairfield branch and believe there may be an opportunity to add an additional class to the schedule. She is an excellent instructor who builds a strong sense of connection and community with everyone who attends her classes.

Report a concern   January 29, 2026 — Rated 8 out of 10 by D.M. Fairfield YMCA Membership
What could we do to improve?

Bathrooms outside the dressing rooms.
Monitors in gym - allowed to sit on chairs. Forcing them to stand is inhumane!

Report a concern   January 28, 2026 — Rated 3 out of 10 by R.W. Fairfield YMCA Membership
What could we do to improve?

It’s not a good gym at all

Report a concern   January 28, 2026 — Rated 8 out of 10 by B.W. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Add an indoor pool (and keep the outside pool included in the regular membership during the summer).

Report a concern   January 28, 2026 — Rated 10 out of 10 by H.S. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Maggie’s cardio dance class.

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.A. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Its always clean and quiet.

Report a concern   January 27, 2026 — Rated 10 out of 10 by P.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

group fitness classes

Report a concern   January 27, 2026 — Rated 10 out of 10 by M.C. Stratford YMCA Membership
What do you like about your Stratford YMCA Membership experience?

I would love it if the women's locker room could be warmer!! It's a cold walk from the swimming pool out the door. Coul you at least put in an overhead heater with a timer, like that used in ice rink warming rooms?

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.G. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The Trumbull YMCA offers the complete membership experience combining good conversation and fellowship with other members in the weight room as well as during all of the various activities and exercise classes available. The YMCA is a great place to meet new friends while pursuing your overall health goals and the staff is very friendly and always available to provide advice and an assist on any exercise topic. I really love my Trumbull YMCA and wouldn't think of exercising anywhere else.


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