based on 1198 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the instructors and the classes. The staff is slso very nice and helpful.
Friendly family atmosphere.
All I do is swim laps and it's like swimming outdoor all year round. I would still be there if if they didn't stop silver sneakers. Living on social security, I am using another facility that excepts what I have to work with. I will miss Woodruff.
Friendly and helpful staff. Clean and well kept facilities.
Extremely well run Y. Staff is knowledgeable and friendly. We live just down the street from the Fairfield YMCA but use Woodruff because it is a much nicer facility with much friendlier staff
You need to accept Silver Sneakers.
Ymca is the best for my healthy life. Love that love it love it and thank you thank you and thank you. Happy new year.
I really like the weight room and the pool.
L9cker rooms should be updated. Text messages should go out to members about schedule changes.
I’ve met new friends. Getting good workouts in a clean and friendly environment
Reinstate Silver Sneakers and please explain why you discontinued it. No one has given me a clear explanation. I’d love to hear from you. I’ve been a loyal member since 2018 rarely missing a day at the Y unless I was away or sick and now its coming to an end for no clear reason.
The employees are very friendly and helpful!
The Woodruff family YMCA is great! Staff is always so friendly and helpful. The facility, gym, and locker room is always clean and in working order. I would recommend anyone in the Milford/Orange area to join if they are looking for a new fitness club
helpful and warm staff and the kids love going but compared to other Ys the Stratford Y is lacking in cleanliness/upgraded facilities and options for adults looking for classes after work hours and that are more for those aged 30-50.
Very nice and helpful staff.
Cost
I LOVE childwatch! My daughter is 2 and loves seeing her friends. She asks everyday, “friends?”. I love knowing she’s having fun and is safe while I get a quick workout in. Without kidwatch I wouldn’t have had an active second pregnancy and probably would have went insane. We have a great time here. It’s a great place for my family to be active together, get out of the house and grow!
I love the Soundview YMCA. There is a sense of community and feels like a second home. The staff welcomes suggestions and responds to requests. The pools are clean and well maintained. The classes are awesome. The gym is spotless and awesome!!
It is getting too expensive, and I am afraid many people except the retired elite will not be able to participate. I am retired and will p[robably have to quit as much as I like the Y.
Lower your monthly fees.
There are classes for everyone and it’s a community here.
I would like the YMCA to resume taking the silver sneakers Medicare plan. I have to pay now whereas before, when I had renew active, I did not. Silver sneakers is much more widely accepted.
It is a great place to go swimming!
Hours open
The staff is very friendly and always speaks with a nice tone even if they do not know your name. The place stays clean as much as possible. The pool is quite spacious, clean and they try to keep the water, especially in the winter. Love the YMCA and have been a long time member since the one was open in Bridgeport.
Excellent in every way
Great staff: Colleen, Denise, Jo Natalie. Maggie. Wonderful and inspiring teachers and trainers.
Wide variety of classes Great options.
Clean, appealing facility.
Great gym.
A sense of belonging that is so important and feeds a sense of community.
The Y does good things for me and for the community
My insurance no longer pays for my membership and I am Happy to pay monthly dues.
Excellent instructors and kind friendly members
A very friendly atmosphere
Clean bright facility, friendly staff, and up to date equipment are the 3 biggest reasons I enjoy going to Lakewood Trumbull.