based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The product looks nice, and it arrived quickly.
Picture turned out great.
Only think. Hard to find my jpeg picture
Received our order and it turned out amazingly! Thanks for a great product
All of the pics with my daughter (except for 2) she had red hair. My daughter has naturally very dark brown hair. Although many different photos were taken I only purchased 2 because they were the only ones where my child looked like herself.
The price to download 3 pictures was ridiculous. Packages were even higher is why I had to download to print myself. Some shots were not as professional as I expected.
Thank you . Pictures turn out so well. They captured great moments for my son graduation and practice ceremony.
Try to lighten the photos on black people.
More flexibility on what you can buy and not tied to packages
Appreciate the breadth of photos of our grad! We couldn't have captured all that ourselves. Extremely helpful and easy to view and order.
Quick service and delivery of an excellent product.
The photos and communication was great, however I was sad when I opened mailbox to see the think envelope bent causing a curve in the pictures. I wish you would have sent them in a firm envelope or included some sort of cardboard to prevent that from happening.
Good quality photos with good # of choices of backgrounds. Order was completed very quickly.
Great photos
Easy to order and customize your order
The picture was great!
I only received one of the two photos I purchased and it was of low-grade quality even after purchasing the retouches.
Was very easy ordering and very fast on delivery
The picture with Hogan walking with his fellow graduates the picture is blurry. I would not have ordered if I knew this was not going to be a clear crisp picture. I also thought I was only ordering the North Dakota State University caption on the bottom of the head shot of Hogan. I did not want this caption on the other two pictures. I changed the head shot picture to take off the word commencement and I did not want that on the other pictures, now I have it on the two pictures that I did not want anything on. For what we paid I was disappointed in the pictures.
I haven't received my order yet.
Greets ervice
The variety of different packages, samples, products and pictures.
It’s absolutely ridiculous to have to pay $20 for a 5x7 photo. It’s also ridiculous that your photographer blocked the view of my daughter with her faculty members so that I couldn’t take my own photo. What a scam!
I like the pictures background and the colors
Clear pictures
The party and pictures were excellent.
The photos were great!
Making sure the graduate and Chancellor are both looking at the camera before taking the picture. Paying attention to detail so that the picture is nice.
The options to choose the sizes of photographs should be more and flexible.
(the reason being that many may not want too many wallets size pics.
The Pics should be available on all sizes ( including 4" x 6") also.
we may also want to order more 8x10" sizes but prices and options should be reasonable
Asking for a feedback is a good idea so it can be mr satisfactory experience for Parents as its a big milestone in a students life.
Thanks for the feedback / followup step.
Everything