based on 4037 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was able to find just what I wanted without necessarily going a big package.
The photos were very easy to order and looked very good.
I ordered 2 different 8x10's and the quality of the print is terrible. One photo is so hazy and blurred, I refuse to display it. They did NOT look like that on the website for ordering. I don't know what you can do honestly to make it right beyond a refund.
The photo quality was really nice. The photographer did a good job too.
Quality of the photography
Several different options
I would've liked to have seen a picture of our daughter on stage receiving her diploma.
Prices are way too high.
The quality of images does not meet the high price that has to be paid. As a photographer myself, I am qualified to make this judgment. There was one, decent photo of the bunch, and to order the image, I had to choose two others.
Poor quality photo and way too expensive!
The pictures looked amazing. You captured a moment we can cherish forever.
Overly expensive
There is a Glare on my sons glasses, we can't even see his eyes
I have only received half my order.
I ordered a photo with edited and received the photo without any edits done. Been waiting on the corrected photo and refund for almost a week and no follow up with the status.
The photos themselves were find and arrived quickly. The poses weren't all that good. The students didn't have time to set themselves and relax.
Lower prices a tad so this is more affordable for the average person. Make sure student is centered in the photograph. For that amount of money it should be pretty perfect,
Make sure stole is facing the camera and that diploma is right side up. I know there are a lot of students to photograph but still! A friend of my daughter went down the wrong stairs and nobody stopped her! Really??????
The photos were far too expensive! I would like to have seen more affordable packages.
Easy website. Fast shipping
Quality was good and pricing reasonable.
I paid extra money for cleaning up the photograph but it looks exactly the same if I didn't. I thought removing hair would be one area you would clean up, but I was wrong. I paid over $100 for something I could have done on my own. I should be refunded for the extra fee for getting rid of imperfections as you did not do the one I thought which was a bit on hair on his forehead. I am disappointed as I thought you would have made the photo look better and not the same.
The photography was not that great considering the cost. My daughter wears glasses and the photo was significantly yellowed around her glasses in the picture.
Everything!! Love the live in action photos.
Easy process for review of photos. Good quality images.
I paid $19 to remove hair from her face. It was not done. I was told I had to pay even more. I am very disappointed.
The quality of the photography is not great.
Quality of the photos
The plaque is advertised as vertical and I received a horizontal version which was honestly disappointing.
There were a large variety of photos, but I would have loved more candids from before and after the ceremony. I was VERY disappointed that there was a glare off the diploma folder in most of the photos of my graduate. It would seem like more experienced photographers could have avoided this. It ruined the photos.