Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4907 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2026 — Rated 7 out of 10 by C.G. Graduation Foto
What could we do to improve?

Improve headshots- lower prices

Report a concern   June 4, 2026 — Rated 5 out of 10 by A.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

too expensive, especially for digital copy

Report a concern   June 4, 2026 — Rated 10 out of 10 by L.H. Graduation Foto
What do you like about our products and services?

Affordable and fast shipping.

Report a concern   June 4, 2026 — Rated 10 out of 10 by B.G. Graduation Foto
What do you like about our products and services?

Fast and great quality

Report a concern   June 4, 2026 — Rated 5 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the photos is great, but the website was confusing and difficult to use. I wanted to buy several different photos and could never figure out how to do it.

Report a concern   June 4, 2026 — Rated 7 out of 10 by A.K. Graduation Foto
What could we do to improve?

Pictures were nice, and ordering was easy. My biggest complaint is honestly that just the cost for digital photos seems really high, especially since you don't have costs to print, don't have mailing costs, and now with the ability to use AI, even any photo editing/touchups that in the past could have taken a lot more manual work can be done with speed and ease. We are kind of a captive audience in that we can't get close enough to take our own good photos, so we are reliant on someone like you to get the picture. I just hate that you charge so much for it.

Report a concern   June 4, 2026 — Rated 4 out of 10 by L.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The posed photo was rushed and unnatural. We did not order any of those because we were only given one option and it wasn't a good photo.

Report a concern   June 4, 2026 — Rated 10 out of 10 by J.P. Graduation Foto
What do you like about our products and services?

Clear photos…easy to download (a little pricy)

Report a concern   June 4, 2026 — Rated 10 out of 10 by K.P. Graduation Foto
What do you like about our products and services?

Easy to navigate for photos and very affordable!
So much for choose from and it’s amazing you can get these so quickly with facial recognition!

Report a concern   June 4, 2026 — Rated 7 out of 10 by K.D. Graduation Foto
What could we do to improve?

I think the background should be actual backgrounds the pictures don't look natural. And the cost is ridiculous. It does not cost that much to process these pictures. You spend thousands of $$ going to school to pay hundreds for a few pictures at the end

Report a concern   June 4, 2026 — Rated 1 out of 10 by S.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive

Report a concern   June 4, 2026 — Rated 10 out of 10 by L.A.B. Graduation Foto
What do you like about our products and services?

We are thankful for the professional photographer's photos as we were not able to sit close. We are appreciative that we didn't need to order a set package but rather could order just the photos we wanted in the sizes we needed, thank you! Also, thank you for processing our order so quickly as it allowed us to give one of the photos as a gift. 🌞

Report a concern   June 4, 2026 — Rated 0 out of 10 by D.U. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive to purchase photos.

Report a concern   June 4, 2026 — Rated 0 out of 10 by A.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Outrageous pricing!! Took advantage of our special day. Paid $45 for 3, 5x6 photos
Had no idea we were even being charged for these photos to begin with. I opted to not take photos with my phone and chose to soak up the moment. Strongly regret that decision, especially after seeing the pricing of these photos.

Report a concern   June 4, 2026 — Rated 5 out of 10 by K.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Not enough an la carte options, prices are very high for what you get.

Report a concern   June 4, 2026 — Rated 3 out of 10 by D.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo came in a regular cardboard envelope. It was bent in the mailbox, during a rain storm. If a photo is being mailed it should be in a package that is weatherproof.

Report a concern   June 4, 2026 — Rated 5 out of 10 by B.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

It costs wayyyy too much for all of the pics. I paid over $80 for 2 print outs n a digital download. The college paid you guys to be there, you shouldnt charge such an insane price for it. There were HUNDREDS of graduates and families there, you guys were going to get more than enough money for your "1 pic here. 1 pic there. Alright move on kid" job. Otherwise, the pics turned out nice, but straighten that out. Dont charge such an insane amount for pictures and drop shipped memorabilia. We all know its print on demand cups and things.

Report a concern   June 4, 2026 — Rated 10 out of 10 by T.P. Graduation Foto
What do you like about our products and services?

Quick, easy, high-quality photos.

Report a concern   June 4, 2026 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Good choice of photos and fast delivery.

Report a concern   June 4, 2026 — Rated 8 out of 10 by D.T. Graduation Foto
What could we do to improve?

I was very happy with the photographs

Report a concern   June 4, 2026 — Rated 9 out of 10 by E.A. Graduation Foto
What do you like about our products and services?

Those were awesome photos. Thanks.

Report a concern   June 4, 2026 — Rated 10 out of 10 by C.V. Graduation Foto
What do you like about our products and services?

quick and easy

Report a concern   June 2, 2026 — Rated 0 out of 10 by G.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received the photos and you have my
money.

Report a concern   June 2, 2026 — Rated 10 out of 10 by I.G. Graduation Foto
What do you like about our products and services?

I did not have to worry about getting a good picture and just enjoyed the ceremony.

Report a concern   June 1, 2026 — Rated 8 out of 10 by A.V. Graduation Foto
What could we do to improve?

A study packaging would be better. Pay a lot of money and a good chance they get all bent up.

Report a concern   May 31, 2026 — Rated 10 out of 10 by S.C. Graduation Foto
What do you like about our products and services?

Really great pictures of my grad and they arrived quickly.

Report a concern   May 31, 2026 — Rated 3 out of 10 by S.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

My pictures arrived bent. I would either like replacements or a refund of some sort.
Thank you,
First name removed

Report a concern   May 31, 2026 — Rated 9 out of 10 by M.A.M. Graduation Foto
What do you like about our products and services?

Nice that the photos grabbed a moment I would not have been able to. I could simply enjoy the moment and not worry about getting a picture.

Report a concern   May 31, 2026 — Rated 10 out of 10 by B.C. Graduation Foto
What do you like about our products and services?

The price!

Report a concern   May 31, 2026 — Rated 3 out of 10 by M.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered prints for Grace Deborah Last name removed who graduated from Cedarville University.
I have been asked many times to order again via email.

I have not received the photos I ordered.

Name removed
Email address removed


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