based on 4907 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the quality and timely delivery.
Quality and fast
just bad photos of me
$150 for photos??? I could not believe the price. I am a first generation student that survived college on scholarships, and the only way for me to be able to purchase my memories for the day and ensure my entire family received them was for $60+…
The quality and the clarity of the photo
The pictures turned out amazing and it was easy to order from
Beautiful!
Convenient
Outstanding
too expensive. Would have purchased all digital.
The photos weren’t great, especially for the doctoral students who were being hooded. Our families couldn’t get close enough for good photos so our only hope was the professional photographers from your company and the photos weren’t great either.
High quality and very fast turnaround
Prices, ease of ordering, speed of completion
I loved your pictures, but I thought they were too expensive!
it was very difficult to print an 8 x 10. The size was 6 x 10. It took a lot of time and several apps to get it to size and then the bottom was still cut off. Not happy to have these problems for the price I paid.
I ordered a 5x7 and you sent an 8x11 and charged me for the larger one, so, yes, you get a zero.
Seems like it was rushed. All of her photos had glasses glare and nobody took the time to maybe take another shot to avoid that. I’m sure other kids were wearing glasses too. Price was a lot as well
The photograph came bent.
You definitely have a great eye for capturing these precious moments!!! Great quality work!!!
The photos were great and the photographer captured pictures that I otherwise would not have seen based on where the graduates were sitting compared to the guests.
I ordered a diploma handshake photo. There were 2 gold hat pins clearly visible. I ordered retouch thinking that like fly away hairs, those are not wanted in the photo and would be removed. Never did I think it was considered an object. Objects are extra people or things seen other than the main subject. Customer service did refund my retouch charge. I now have paid good money for a picture I can’t enlarge and hang in a frame.
I gave 3 stars for the customer service rep who refunded the fee otherwise I would’ve given zero stars.
I ask that you remove the gold pins and send me the edited picture.
Thank you.
Name removed
As noted in an email I received. I emailed after placing the order to ask if there was a way to make changes to the wording I put on the photos. And I never received an email back about that. I wanted to see if I could correct the wording on the photos. I was a little disappointed with that part. Overall, the photos came out nice.
Great quality and communication!
Very vibrant color, good focus.
Wish there was a way to combine orders (example same student at convocation and graduation) so that shipping was combined.
Wish the photos taken after the student exits the stage had a little better lighting.
Over all I appreciate the candid shots, ease of reviewing images and quick shipping.
I liked that it was easy to us.
More affordable packages
Poor quality
Quick turn around! Easy to order! Fair prices!
Way overpriced for digital photos. Super disappointed.