Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4037 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2025 — Rated 9 out of 10 by N.M. Graduation Foto
What do you like about our products and services?

The pictures were nice and ordering was easy.

Report a concern   June 28, 2025 — Rated 5 out of 10 by M.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Not that many photos. Background wasn’t great. Way to expensive!!!!

Report a concern   June 28, 2025 — Rated 6 out of 10 by R.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

You took advantage of parents and charged an inflated price to purchase photos knowing a lot of the parents would not be able to get close enough to take photos. It’s a once in a lifetime event and the way commencements layout was, made it almost impossible to get a close photos and I only purchase 3 of the 6 that were available b/c anymore than $100 for some downloads is robbery. You should be ashamed of yourself for taking advantage of parents/family members of graduates.

Report a concern   June 28, 2025 — Rated 10 out of 10 by P.C. Graduation Foto
What do you like about our products and services?

My graduate's pictures were amazing! Thank you!

Report a concern   June 28, 2025 — Rated 9 out of 10 by R.G. Graduation Foto
What do you like about our products and services?

You took excellent photos and were very quick to send them. You were also good about reminders to buy them.
They were very expensive though.

Report a concern   June 28, 2025 — Rated 0 out of 10 by S.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

The envelope was damaged and luckily the photo was not but maybe provide some extra protection in the future

Report a concern   June 28, 2025 — Rated 6 out of 10 by J.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Different poses lacking, shine on face not removed when added to order.

Report a concern   June 28, 2025 — Rated 0 out of 10 by B.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your photos are way too expensive. Be so for real. $59.95 for ONE singular DIGITAL photo. There’s usually like 200+ kids in a graduating class, the time for this one was a 3 hour ceremony, $59.95x$200 is a LOT of money alone for 3 hours. With that being the cheapest amount, theres no way y’all aren’t making a giant profit off it.

These kids just graduated high school, half already and adult and expected to already pay for their own things, don’t rob these kids for some pictures from a day thats important to them.

Report a concern   June 28, 2025 — Rated 8 out of 10 by H.C. Graduation Foto
What could we do to improve?

Great photos, but very expensive, felt like i had to limit the ones i purchased after the hundreds of other things needed to be bought and done for senior year, wanted all the shots but just wasnt in the budget. Love the candid shots you do now!

Report a concern   June 27, 2025 — Rated 3 out of 10 by N.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

My frame was broken upon arrival. I would like to return it.

Report a concern   June 27, 2025 — Rated 9 out of 10 by B.V. Graduation Foto
What do you like about our products and services?

Clear photo, fast delivery

Report a concern   June 27, 2025 — Rated 9 out of 10 by R.G. Graduation Foto
What do you like about our products and services?

Clear photos, many more options than previous years.
I would like a 4x6 option

Report a concern   June 27, 2025 — Rated 10 out of 10 by D.J. Graduation Foto
What do you like about our products and services?

Received in a timely manner.

Report a concern   June 27, 2025 — Rated 2 out of 10 by J.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

My son’s picture did not have any background options with it at all. There was no way that I could see that I could request a background change. So the picture I have of my son has some kid in the background. Everyone else that I know got options for different backgrounds.

Report a concern   June 27, 2025 — Rated 10 out of 10 by C.T. Graduation Foto
What do you like about our products and services?

beautiful pictures

Report a concern   June 27, 2025 — Rated 6 out of 10 by L.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost was rediculous high for the minimal amount of pictures I ordered

Report a concern   June 27, 2025 — Rated 10 out of 10 by K.K. Graduation Foto
What do you like about our products and services?

Easy to sign up. Photos are amazing and proofs/prints are received VERY fast. Thank you!

Report a concern   June 27, 2025 — Rated 5 out of 10 by Y.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture quality is not professional looking for the cost paid.

Report a concern   June 27, 2025 — Rated 10 out of 10 by L.G. Graduation Foto
What do you like about our products and services?

Pictures came in email quickly

Report a concern   June 27, 2025 — Rated 8 out of 10 by S.R. Graduation Foto
What could we do to improve?

I felt the like prices were pretty expensive.

Report a concern   June 27, 2025 — Rated 8 out of 10 by S.S. Graduation Foto
What could we do to improve?

Rate is too high compared to the photo quality.

Report a concern   June 27, 2025 — Rated 10 out of 10 by L.C. Graduation Foto
What do you like about our products and services?

I thought the photos were good.

Report a concern   June 27, 2025 — Rated 7 out of 10 by J.C. Graduation Foto
What could we do to improve?

I feel like the packages were a little pricey.

Report a concern   June 27, 2025 — Rated 7 out of 10 by S.H. Graduation Foto
What could we do to improve?

Well I am not sure if there is anything really you could have done. The photos taken are what you have to deal with. The photos were not the best quality.

Report a concern   June 27, 2025 — Rated 6 out of 10 by M.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

So expensive. Too expensive. Crazy expensive. Did I still make a purchase? Yes, I had to. No other choice. Wish they'd let us take our own pics.

Report a concern   June 27, 2025 — Rated 4 out of 10 by J.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Would have liked a picture of student shaking Principles hand instead of person son doesn’t known even though she’s on the school board.
Would have liked to had option of ordering all pictures as 4x6 as a memory.
Would have wanted photographer to paid more attention to facial expression, hand & certificate payment in photo

Report a concern   June 27, 2025 — Rated 9 out of 10 by G.W. Graduation Foto
What do you like about our products and services?

Reasonably priced, and delivery time acceptable.

Report a concern   June 27, 2025 — Rated 10 out of 10 by T.R. Graduation Foto
What do you like about our products and services?

Photos were good clearance plenty to choose from

Report a concern   June 27, 2025 — Rated 8 out of 10 by L.L. Graduation Foto
What could we do to improve?

The cost for an 8th grade graduation was a bit excessive

Report a concern   June 27, 2025 — Rated 10 out of 10 by Q.P. Graduation Foto
What do you like about our products and services?

I loved the quick turnaround of my picture being delivered


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