Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4037 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2025 — Rated 5 out of 10 by K.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices are outrageous

Report a concern   July 4, 2025 — Rated 8 out of 10 by J.D. Graduation Foto
What could we do to improve?

When you offer 2 5x7 should be able to pick 2 different poses, instead of the same one!

Report a concern   July 4, 2025 — Rated 9 out of 10 by J.T. Graduation Foto
What do you like about our products and services?

There was a quick turnaround with pictures. There were many to choose from!

Report a concern   July 4, 2025 — Rated 5 out of 10 by A.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way overpriced

Report a concern   July 4, 2025 — Rated 10 out of 10 by D.W. Graduation Foto
What do you like about our products and services?

Loved the pictures

Report a concern   July 4, 2025 — Rated 9 out of 10 by M.R. Graduation Foto
What do you like about our products and services?

Quick service and quality was nice. Lots of pictures to view from.

Report a concern   July 4, 2025 — Rated 10 out of 10 by A.P. Graduation Foto
What do you like about our products and services?

Ilike the quality of the picture

Report a concern   July 4, 2025 — Rated 9 out of 10 by C.F. Graduation Foto
What do you like about our products and services?

I really liked the candid photo taken during the ceremony. My family and friends felt like it captured me perfectly.

Report a concern   July 4, 2025 — Rated 9 out of 10 by L.W. Graduation Foto
What do you like about our products and services?

The photo was absolutely beautiful! I only wish that the background could have been edited out, so the photo would’ve been only of our granddaughter.

Report a concern   July 4, 2025 — Rated 10 out of 10 by S.L. Graduation Foto
What do you like about our products and services?

Timely service

Report a concern   July 4, 2025 — Rated 6 out of 10 by H.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo was shipped in a regular envelope. When I got it the envelope it was ripped. Thank goodness the photo wasn't damaged.
It really should of been shipped in a padded envelope.

Report a concern   July 4, 2025 — Rated 7 out of 10 by K.B. Graduation Foto
What could we do to improve?

It’s too Expensive. The photos taken all over on the day of graduation provided a wonderful variety to pick from. But they were just too expensive. I think people would actually buy a ton more if your price point was lower.

Report a concern   July 4, 2025 — Rated 6 out of 10 by S.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Great pictures! However, very expensive.

Report a concern   July 4, 2025 — Rated 7 out of 10 by M.B. Graduation Foto
What could we do to improve?

My daughter wasn't looking at the camera at all other than the pose shot. It would have been nice to have her face seen.

Report a concern   July 4, 2025 — Rated 8 out of 10 by E.R. Graduation Foto
What could we do to improve?

Prices are crazy high

Report a concern   July 4, 2025 — Rated 9 out of 10 by K.C. Graduation Foto
What do you like about our products and services?

The service was great but I feel that a different location for the photo should have been considered. The sun was shining in the eyes so the students had to squint or not have as natural a smile.

Report a concern   July 4, 2025 — Rated 1 out of 10 by J.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The graduation photo that I paid for quality was extremely poor due to overexposure streaks on the pictures. I am really surprised by this company for sending pictures out this way.

Report a concern   July 4, 2025 — Rated 10 out of 10 by K.K. Graduation Foto
What do you like about our products and services?

Great photos and selection to choose from and prompt delivery!!

Report a concern   July 4, 2025 — Rated 10 out of 10 by E.W. Graduation Foto
What do you like about our products and services?

I was able to get in the moment pictures

Report a concern   July 4, 2025 — Rated 9 out of 10 by S.E. Graduation Foto
What do you like about our products and services?

I really like the different options you provide.

Report a concern   July 4, 2025 — Rated 4 out of 10 by J.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were blurry and really out of focus of my son. And not to mention, the prices were ridiculously high for such low quality pictures.

Report a concern   July 4, 2025 — Rated 5 out of 10 by G.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Not enough picture options. My pictures arrived bent from the corner top which is very disappointing for the amount of money I paid.

Report a concern   July 4, 2025 — Rated 10 out of 10 by D.K. Graduation Foto
What do you like about our products and services?

Great photos. Auto email of correct photos. Easy process to purchase.

Report a concern   July 4, 2025 — Rated 0 out of 10 by L.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos I received were very blurry. I definitely won't be ordering next year for my second child.

Report a concern   July 4, 2025 — Rated 6 out of 10 by R.V. Graduation Foto
How did we disappoint you and what can we do to make things right?

The whole cover of her diploma was a complete glare. She has 3 older brothers and allow their backgrounds were the exact same, where hers is slightly different.

Report a concern   July 4, 2025 — Rated 6 out of 10 by L.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Digital photos are ridiculously expensive!

Report a concern   July 4, 2025 — Rated 6 out of 10 by L.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices are just too high. Would also be nice to be able to buy 3 or 4 different 5x7s and get a small "buy more" discount.

Report a concern   July 4, 2025 — Rated 8 out of 10 by L.M. Graduation Foto
What could we do to improve?

Better quality

Report a concern   July 4, 2025 — Rated 7 out of 10 by J.L. Graduation Foto
What could we do to improve?

The magnets were very dark compared to the rest of the pictures and the prices were steep! We paid over $60 for one 8×10 and 4 magnets and I know it's not your fault but the venue also wasn't the best either... at a baseball field where there's a net in front of you and all the pictures/videos we take were plagued by a checkerboard which makes us forced to buy from you if we want any hint of a decent picture of our son graduating.

Report a concern   July 4, 2025 — Rated 7 out of 10 by E.H. Graduation Foto
What could we do to improve?

There were two pictures in my son’s package that were taken so that they would require retouching. When I asked about it, I was told I would have to pay an excessive retouching fee and although not an huge amount I don’t feel like we should have had to pay it as it was how he was photographed. One, with the principal, the screen didn’t hide all of the background and two, a hand, not my child’s, was prominently displayed.


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