Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 5039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2026 — Rated 2 out of 10 by K.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your prices are ridiculously high for digital photos. Higher than senior portraits. That's insulting.

Report a concern   July 2, 2026 — Rated 7 out of 10 by N.B. Graduation Foto
What could we do to improve?

Photos were great! However I wish the prices were a bit cheaper.

Report a concern   July 2, 2026 — Rated 7 out of 10 by M.G. Graduation Foto
What could we do to improve?

Price for photos is high for the quality.

Report a concern   July 2, 2026 — Rated 10 out of 10 by I.S. Graduation Foto
What do you like about our products and services?

Very beautiful work

Report a concern   July 2, 2026 — Rated 5 out of 10 by M.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Mediocre photography. Not worth the money

Report a concern   July 2, 2026 — Rated 8 out of 10 by T.B. Graduation Foto
What could we do to improve?

Make sure everyone receives text or some sort of communication to order pictures of their graduate. I’ve talked with a lot of people that never received any type of notice that there were pictures that could be ordered.

Report a concern   July 2, 2026 — Rated 5 out of 10 by A.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

Its all online.. feels kinda cheap and you're putting all the printing on us

Report a concern   July 2, 2026 — Rated 0 out of 10 by P.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

I reached out to your support team via email three times with no responses. I purchased three digital photos for $100 which is expensive. The first photo I opened was blurry. I requested help with no response. I will be contacting the shell to report my experience. I have another child graduation next year. I don’t want a repeat of this poor experience. Please reach out

Pam Last name removed
Phone number removed.

Report a concern   July 2, 2026 — Rated 10 out of 10 by P.O. Graduation Foto
What do you like about our products and services?

Quick service.

Report a concern   July 2, 2026 — Rated 2 out of 10 by J.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

We would have ordered a lot more but the prices are ridiculous. This event was a special time. To then have to pay hundreds for a digital download is insulting. A wedding photographer in the area would be significantly less. Especially as you charge this PER GRADUATE. Picture does look good

Report a concern   July 2, 2026 — Rated 7 out of 10 by R.P. Graduation Foto
What could we do to improve?

Make prices reasonable.

Report a concern   July 2, 2026 — Rated 2 out of 10 by S.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices. This is way too expensive for digital photos, and you did not get a single photo of my graduate smiling.

Report a concern   July 2, 2026 — Rated 10 out of 10 by T.H. Graduation Foto
What do you like about our products and services?

Quality

Report a concern   July 2, 2026 — Rated 3 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

My first order looked bad I had to call and explain why it looked bad ..you should have seen that immediately as the photographer.. I did get a new photo which is fine now but it was surprising a photography company would send that out

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.T. Graduation Foto
What do you like about our products and services?

How easy it is

Report a concern   July 2, 2026 — Rated 7 out of 10 by M.S. Graduation Foto
What could we do to improve?

Photos are great I think they are ridiculously priced for what you get.

Report a concern   July 2, 2026 — Rated 9 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

You provided excellent and quality photos.

Report a concern   July 2, 2026 — Rated 1 out of 10 by T.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures are grainy and awful. I didn’t take any at graduation because a professional was going to be there. Not one of them looks good.

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.K. Graduation Foto
What do you like about our products and services?

Na

Report a concern   July 2, 2026 — Rated 5 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive!! Lower your prices a bit or offer some type of discount to customers for the first few days, something! Thank goodness I don’t have to use your services anymore!

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

Professional pictures with excellent clarity. Photographer was excellent.

Report a concern   June 29, 2026 — Rated 6 out of 10 by K.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

I love the picture, but didn’t realize there was writing on it

Report a concern   June 29, 2026 — Rated 8 out of 10 by A.M. Graduation Foto
What could we do to improve?

Prices for what you can get

Report a concern   June 29, 2026 — Rated 0 out of 10 by G.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received the photo I ordered

Report a concern   June 29, 2026 — Rated 5 out of 10 by G.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

lighting, framing, focus and use of website all poor quality

Report a concern   June 28, 2026 — Rated 10 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

Very nice pics and fast delivery

Report a concern   June 28, 2026 — Rated 0 out of 10 by K.Z. Graduation Foto
How did we disappoint you and what can we do to make things right?

I purchased my son's graduation photo around the beginning of June. I do not have it in my email and I'm receiving emails to purchase it after I already have. I checked my credit card bill and the charge is there. My son's name is Joseph Travis Last name removed and he goes by Travis. My name is Name removed and my name is on the bill of purchase. Please , I would like my photos please. Or information on my purchase.

Report a concern   June 28, 2026 — Rated 8 out of 10 by R.C. Graduation Foto
What could we do to improve?

color of photo was off

Report a concern   June 28, 2026 — Rated 0 out of 10 by S.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photographer didn’t make sure my daughter’s tassel was showing in the pictures taken before so we have no good photos with her tassel

Report a concern   June 28, 2026 — Rated 3 out of 10 by D.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Highly disappointed in the quality and poses chosen by the photographer.


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