Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4907 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2026 — Rated 2 out of 10 by S.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices. This is way too expensive for digital photos, and you did not get a single photo of my graduate smiling.

Report a concern   July 2, 2026 — Rated 10 out of 10 by T.H. Graduation Foto
What do you like about our products and services?

Quality

Report a concern   July 2, 2026 — Rated 3 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

My first order looked bad I had to call and explain why it looked bad ..you should have seen that immediately as the photographer.. I did get a new photo which is fine now but it was surprising a photography company would send that out

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.T. Graduation Foto
What do you like about our products and services?

How easy it is

Report a concern   July 2, 2026 — Rated 7 out of 10 by M.S. Graduation Foto
What could we do to improve?

Photos are great I think they are ridiculously priced for what you get.

Report a concern   July 2, 2026 — Rated 9 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

You provided excellent and quality photos.

Report a concern   July 2, 2026 — Rated 1 out of 10 by T.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures are grainy and awful. I didn’t take any at graduation because a professional was going to be there. Not one of them looks good.

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.K. Graduation Foto
What do you like about our products and services?

Na

Report a concern   July 2, 2026 — Rated 5 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive!! Lower your prices a bit or offer some type of discount to customers for the first few days, something! Thank goodness I don’t have to use your services anymore!

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

Professional pictures with excellent clarity. Photographer was excellent.

Report a concern   June 29, 2026 — Rated 6 out of 10 by K.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

I love the picture, but didn’t realize there was writing on it

Report a concern   June 29, 2026 — Rated 8 out of 10 by A.M. Graduation Foto
What could we do to improve?

Prices for what you can get

Report a concern   June 29, 2026 — Rated 0 out of 10 by H.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received the photo I ordered

Report a concern   June 29, 2026 — Rated 5 out of 10 by G.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

lighting, framing, focus and use of website all poor quality

Report a concern   June 28, 2026 — Rated 10 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

Very nice pics and fast delivery

Report a concern   June 28, 2026 — Rated 0 out of 10 by K.Z. Graduation Foto
How did we disappoint you and what can we do to make things right?

I purchased my son's graduation photo around the beginning of June. I do not have it in my email and I'm receiving emails to purchase it after I already have. I checked my credit card bill and the charge is there. My son's name is Joseph Travis Last name removed and he goes by Travis. My name is Name removed and my name is on the bill of purchase. Please , I would like my photos please. Or information on my purchase.

Report a concern   June 28, 2026 — Rated 8 out of 10 by R.C. Graduation Foto
What could we do to improve?

color of photo was off

Report a concern   June 28, 2026 — Rated 0 out of 10 by S.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photographer didn’t make sure my daughter’s tassel was showing in the pictures taken before so we have no good photos with her tassel

Report a concern   June 28, 2026 — Rated 3 out of 10 by D.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Highly disappointed in the quality and poses chosen by the photographer.

Report a concern   June 28, 2026 — Rated 10 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Great pic

Report a concern   June 28, 2026 — Rated 0 out of 10 by D.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

I paid $19 for stray hair to be out of my daughter's face. Yes it wasnt a small piece of hair but I thought they could have atleast taken the huge chunk of hair that was in her face. I feel like I paid $19 for nothing

Report a concern   June 27, 2026 — Rated 7 out of 10 by S.M. Graduation Foto
What could we do to improve?

Packaging

Report a concern   June 27, 2026 — Rated 9 out of 10 by M.R. Graduation Foto
What do you like about our products and services?

The photos turned out great and were easy to purchase. The digital download price was too expensive. However I do wish the price for the digital download was more reasonable.

Report a concern   June 27, 2026 — Rated 6 out of 10 by R.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

My son refused me several photo opportunities siting that "There's going to be professional photographers there, Ma!" But, the process happened so quickly, that my son's tassel was half stuck behind his ear and his medal was covering the school emblem. At least he was smiling. And, I was able to choose a busy background to take some attention off of his tassel. I liked the ability to chose a background of the American and State flags. It was better than no photo. But not as professional as I would have liked. It was difficult to schedule my son with an outside photographer, so I'm ok with this, just not what I had in mind. It seemed they had so much time outside to line up, there could have been some time to take photos at that point with a little more attention to looking prim. The color was good. Oh, also, I ordered photos from your webiste, and I was hoping that they would have a nice rounded edge trim on them, but no. I had to cut them out of a page by hand, which makes them look slightly off and unprofessional. There wasn't even a choice to have them professionally cut; I would have paid extra for that. My student is an only child, so no second chances. Have a good day.

Report a concern   June 27, 2026 — Rated 10 out of 10 by K.C. Graduation Foto
What do you like about our products and services?

Great photos captured of a once in a lifetime moment!

Report a concern   June 27, 2026 — Rated 3 out of 10 by S.T.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo got bent while shipping

Report a concern   June 27, 2026 — Rated 6 out of 10 by S.Q. Graduation Foto
How did we disappoint you and what can we do to make things right?

Ordering the photos on a phone was pretty difficult.

Report a concern   June 27, 2026 — Rated 8 out of 10 by C.W. Graduation Foto
What could we do to improve?

I had emailed it to you guys to inform you how satisfying my pictures I had received. I would like to order some more. I am trying to ask do you guys have like a promo code so I can get some discount but never got respond.

Report a concern   June 27, 2026 — Rated 10 out of 10 by M.K.D. Graduation Foto
What do you like about our products and services?

We really liked the photos! Thank you!

Report a concern   June 27, 2026 — Rated 7 out of 10 by K.D. Graduation Foto
What could we do to improve?

LOWER PRICE!!!!!!!!!!!!


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