based on 4034 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good sturdy quality
It would be nice if you actually allow the graduate to be ready before snapping their pictures. My son said he was told to fix the way he was holding the diploma. He looked down to fix it, looked up and snapped. He was caught unaware. He felt rushed. That's why I only ordered one picture for memory. I would have ordered more if the picture was a bit more professional.
I ordered photos but I didn't get them electronically or physically
I loved my pictures! You did an awesome job! Thank you! Email address removed Phone number removed
The pictures were very well-taken.
Easy to navigate.
Photos could be in focus.
Photos are a bit pricey
The clarity of the fotos that were taken while my son was on stage was not the best, image looks a bit blurry.
The cost was high and the quality average. These students have brought Cedarville over $100,000 each over four years. Doesn't it make sense to give them each a picture of them receiving their diploma? Even secular universities have this figured out. Find three or four university employees who know the basics of photography (or make Graduation Photos and internship for a few students), take the pictures and send them off to those who have spent 1000 days growing as disciples in Christ.
The quality and the variety of the photos to purchase
Digital downloads are overpriced. It seems like you’re stuck because you want the photos, but they are outrageously priced. I wish that they were at a more competitive market price!
I love all the reminders and let us have a few grace periods to respond. All of the features and filters offered is remarkable. The editing tools were easy to use. Thanks, We have beautiful shots.
Delivery was faster than excepted and photos were great quality!
Quality not any better than amateur. Student off center. Pose wasn’t that great. Background awful and AI backgrounds even worse.
All the photographers were very nice
The photos were terrible. AND added a ridiculous amount of extra time for the whole graduation. If it’s going to take time to do them, they should be great photos.
Fast delivery and great quality.
The pictures were top quailty
Some of the images were blurry. But overall they were good.
A better angle for students as they walk the stage getting their diploma would be good. It's hard to see their faces when they are on the stage.
Easy to order and good prices and I love that offer pics 1yr after so u can order new or more photos.
My prints came in with a crease mark from being bent in shipment
Nice quality
very easy to order, quick delivery, but the photos were also good to start with
Website wasn’t very user friendly. Kept getting kicked out no matter what device was used. Also not a fan that people are in the backdrop of photos
The envelope used to send the pictures, it is not the appropriate for the material sent, as pictures. Ours arrived in poor conditions and folded.
customer service agents are not very helpful or friendly. you are not told until after you purchase your pictures that it may take 3 to 5 business days to even receive them even though they are digital downloads.
Way overpriced I had to wait over a year to get my pictures
The envelope you used to ship the photos was crap, and the photos were bent and water damaged.
Photo turned out great and my order was timely.