Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 5039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2026 — Rated 4 out of 10 by B.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos from the graduation ceremony were below satisfactory. We were told not to take any pictures because your company would be capturing all the moments. Well, that didn't happen. There were only 2 worth having. None of him receiving his diploma, just the one with 5 different AI backgrounds and where he's looking off to the side while walking into the ceremony. Then add in your absolute ridiculous cost... for anything. Make sure you make that money off of such a precious moment that I wouldn't in a million years hire you for.

Report a concern   July 16, 2026 — Rated 10 out of 10 by M.M. Graduation Foto
What do you like about our products and services?

my sons pictures turned out great

Report a concern   July 16, 2026 — Rated 3 out of 10 by A.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the mug and magnet were not great. The school logo on the mug was not accurate

Report a concern   July 16, 2026 — Rated 10 out of 10 by A.V. Graduation Foto
What do you like about our products and services?

Very quick turnaround!

Report a concern   July 16, 2026 — Rated 7 out of 10 by T.B. Graduation Foto
What could we do to improve?

One of the photos that were sent to us wasn’t even our graduate.

Report a concern   July 16, 2026 — Rated 7 out of 10 by C.G. Graduation Foto
What could we do to improve?

I would like to have made my own package and I don't think it was easy as it could be might be that I am used to a certain format on the websites and this one was different

Report a concern   July 15, 2026 — Rated 8 out of 10 by C.T. Graduation Foto
What could we do to improve?

Glare on the diploma cover makes it look white.

Report a concern   July 15, 2026 — Rated 4 out of 10 by F.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo quality did not justify the high price tag. Spent much less on photos from Ohio State graduation with much better quality.

Report a concern   July 15, 2026 — Rated 5 out of 10 by R.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Upper right hand corner of photo has a greyish white discoloration.... Not sure if this is a shadow or what. It will show when scrapbooked into my son's school album

Report a concern   July 14, 2026 — Rated 4 out of 10 by M.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

Hi we received pressure emails that it was the last day/week to purchase photos. Also stated there was a discount. Bought a huge package and did not get a discount and now the pictures are still available to purchase but at a discount. I could have waited if there was going to be a discount and I knew I did not need to purchase by June 15 to get photos.

Report a concern   July 14, 2026 — Rated 7 out of 10 by M.S. Graduation Foto
What could we do to improve?

I understand there are a lot of kids but more pictures would of been nice.

Report a concern   July 13, 2026 — Rated 10 out of 10 by S.T. Graduation Foto
What do you like about our products and services?

Beautiful photos Everything was perfect for me. Customer service awesome Emily

Report a concern   July 13, 2026 — Rated 10 out of 10 by C.B. Graduation Foto
What do you like about our products and services?

Sharp clear pictures.

Report a concern   July 13, 2026 — Rated 2 out of 10 by A.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

pictures have extremely low resolution

Report a concern   July 13, 2026 — Rated 1 out of 10 by M.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

No I was fine it’s easy wrong number

Report a concern   July 13, 2026 — Rated 7 out of 10 by J.R. Graduation Foto
What could we do to improve?

Make prices affordable for all.

Report a concern   July 11, 2026 — Rated 9 out of 10 by C.R. Graduation Foto
What do you like about our products and services?

Great photos, prices, packages, convenient and fast!

Report a concern   July 11, 2026 — Rated 10 out of 10 by C.B. Graduation Foto
What do you like about our products and services?

Pictures are great quality!

Report a concern   July 11, 2026 — Rated 10 out of 10 by L.Z. Graduation Foto
What do you like about our products and services?

the reminder emails and the quick turnaround time, the photos were excellent views and quality

Report a concern   July 11, 2026 — Rated 0 out of 10 by D.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photos came horrible. One out of focus another cut terrible. Still waiting for my re-prints. The price is not worth the inconvenience.

Report a concern   July 11, 2026 — Rated 9 out of 10 by B.P. Graduation Foto
What do you like about our products and services?

Nice photo quality!

Report a concern   July 10, 2026 — Rated 6 out of 10 by N.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

Packing ruined my pictures. They were just put in an envelope with no protection. I am very upset at how these arrived especially for the high price!!!

Report a concern   July 10, 2026 — Rated 8 out of 10 by D.O. Graduation Foto
What could we do to improve?

Some pictures were not positioned well. My daughter was cut off, or off to the side. These would not work well in frames. Also have them take a couple of shots of each. Tassels are in faces, especially with them taking pictures with the principal. It’s good there is a cheaper option for a print, but the prices are way too expensive. I wanted digital photos, but not affordable. Then wasting the photographers time by people not purchasing these photos.

Report a concern   July 10, 2026 — Rated 5 out of 10 by M.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price was too high for the photo package.

Report a concern   July 10, 2026 — Rated 3 out of 10 by J.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

The print I ordered was not cropped properly. A replacement would be appreciated.

Report a concern   July 10, 2026 — Rated 4 out of 10 by M.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Where is my foto? I have not received anything. Was it mailed or what?

Report a concern   July 10, 2026 — Rated 2 out of 10 by A.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

I sent an email to but no one responded. I ordered 2 sets of 2 prints and one of the pictures was so blurry and awful it’s not able to be framed and one set was going to be a gift. The picture did not look blurry on the proof but there’s so much writing maybe it was and I couldn’t see it. The other picture was great.

Report a concern   July 10, 2026 — Rated 0 out of 10 by A.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way too expensive!!!! And for the money having to print it yourself is an exploitation of a happy moment. You should be ashamed of taking advantage of people like this.

Report a concern   July 10, 2026 — Rated 4 out of 10 by L.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

There were photos that looked clear in the proofs that were blurry. Terrible quality

Report a concern   July 10, 2026 — Rated 0 out of 10 by C.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

You AI my daughter‘s face and it looked nothing like her
The only good photo you have of her is with other people in it


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