based on 5039 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick delivery. Nice background choices. Wonderful smile of my son who never shows his teeth!!!
Convenient, clear website. Quality products. And leave the data there for several years to allow further consideration.
The pictures turned out very nice & it was easy to order
I received 3 prints of my son's photos that were wayyy too dark. This was a total ripoff for what I paid for (1, 8 x 10 and 2, 5 x 7s) but I didn't want to NOT get a photo from his graduation. They were sent in the most flemsy envelope and Most of his pics had other people in them. In one he was literally ithe background for a female student... I tried calling several times and could not get an answer. I just hope that Farmington Hills school district does not do this to the next class to graduate. This company Stinks!
I reached out iver a week ago for help with an issue and did not receive a reply
Ordering was very easy. Photos are professional grade!
Great products
I never received my pictures that I purchased online.
Overall picture was nice but I paid extra for corrections to be made as needed and my son had glare on his glasses and there was a prominent white dot above his head. I emailed to ask for another picture either corrections made but received no response.
I sent a question multiple times to support and never heard back regarding missing photos taken in the hall wall.
Nice and clear
It would be nice if all the students got the same level of attention in images, especially for the price, considering there was no good way to get images ourselves. Most of my child's images felt like an afterthought.
Blurred photo
Easy to order, good quality photos, and prompt delivery.
Great quality, quick turn around.
Everything was great. Only complaint is the size of the magnets are a little small compared to other companies
Great quality pictures and a great selection of packages
Not very fancy photos quality is not as high and way to expensive.
Prices, too expensive! Also if students actually posed instead of random action shots
I sent an email. It didn’t get answered.
Nothing it's perfect
Pictures are cheap and poor quality
Picture with the principal they cut the feet off. Many students photos were like that. Many other student were full body picture. Our other daughter’s photo graduate of 2022 had a full body picture.
It’s ridiculous. Charging so much money for a JPG? ludicrous. disgusting. seriously you guys should be ashamed
You can start by acknowledging my multiple emails and support ticket. My photos were creased in the mail. I emailed the support address listed in my order and got no reply. I found another email address and tried that one. It gave me an auto reply with a ticket number but no one has responded.
Email address removed
Order VGPhone number removed7
I assume the support ticket number is 6096 based on the URL but the automated email didn’t include a ticket number. https://apmphoto.freshdesk.com/helpdesk/tickets/6096
I can’t sign into the website that is in this email. It won’t let me create an account (says the email is already registered) and if I try to reset my password (since I don’t know it and haven’t used that site before) it tells me I’m not authorized to use this portal.
Ease of access to photos selecting which ones I wanted
To expensive!
I received an email that I had two days left to buy my son‘s graduation photo. So I hurried up and rushed and bought it a week after that I received an email saying that I could still buy his photo and now it was 30% off. I think it’s really crappy that I was told that if I didn’t get it, it was my last chance and yet you had me pay more but the following week I could’ve got a discount.
I have not recived my product