Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4904 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2026 — Rated 10 out of 10 by L.M. Graduation Foto
What do you like about our products and services?

Very good quality, great attention to good shots of student.

Report a concern   July 3, 2026 — Rated 10 out of 10 by H.M. Graduation Foto
What do you like about our products and services?

Came quickly in good shape.

Report a concern   July 3, 2026 — Rated 9 out of 10 by L.A. Graduation Foto
What do you like about our products and services?

Happy that you were able to capture an up close photo of this special moment for our family to share!

Report a concern   July 3, 2026 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

convenient way to get photos quick

Report a concern   July 3, 2026 — Rated 6 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photos were expensive and arrived bent. Although part of this could be USPS, the cardboard backing used to send my photos was so thin there was no resistance to folding up the envelope. I spent nearly $90 for three photos and they arrived messed up. Use corrugated board or sandwich photos between two pieces of heavier cardboard.

Report a concern   July 3, 2026 — Rated 10 out of 10 by O.P. Graduation Foto
What do you like about our products and services?

I needed to contact customer service and the lady I worked with was extremely nice and helpful.

Report a concern   July 3, 2026 — Rated 8 out of 10 by A.H. Graduation Foto
What could we do to improve?

Price is high

Report a concern   July 3, 2026 — Rated 9 out of 10 by C.G. Graduation Foto
What do you like about our products and services?

Great pictures

Report a concern   July 3, 2026 — Rated 7 out of 10 by B.N. Graduation Foto
What could we do to improve?

I think that the price for one digital photo was way too high.

Report a concern   July 3, 2026 — Rated 8 out of 10 by J.F. Graduation Foto
What could we do to improve?

I would have liked to be able to add my son's name to the picture

Report a concern   July 3, 2026 — Rated 10 out of 10 by C.J. Graduation Foto
What do you like about our products and services?

It was great

Report a concern   July 3, 2026 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Everything was great and organized
Thank you

Report a concern   July 3, 2026 — Rated 1 out of 10 by V.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Quality of the pictures is not good. Prints are very dark

Report a concern   July 3, 2026 — Rated 2 out of 10 by L.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

My photo was blurry when it arrived and my face was so dark you could barely see my eyes. I very unhappy! These are supposed to be professional?!

Report a concern   July 3, 2026 — Rated 3 out of 10 by W.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Ridiculously over-priced digital image. Charging $60 for a low quality image is crooked indeed. Very disappointing.

When paying $60 for a single image, I expect a high quality image, (e.g. larger canvas, greater dpi). I expected to be able to print 8x10. To make it right, I expect to receive 8x10 printable digital images.

Report a concern   July 2, 2026 — Rated 10 out of 10 by E.B. Graduation Foto
What do you like about our products and services?

Good picture, easy to order and fast delivery. Thanks.

Report a concern   July 2, 2026 — Rated 5 out of 10 by D.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

When you are taking the graduates photos, take time to center them. Every picture that I looked at was off center or had too much space above the graduates head. I really did not want to purchase pictures with these issues however, that was the only choice(s) I could make.

All pictures we off center and had too much space above the head.
It was very dissappoitnining especially since this is such a milestone in the graduate and parents lives.

While I did purchase pictures, I am not satisfied with the worksmanship!

Report a concern   July 2, 2026 — Rated 4 out of 10 by L.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

Excessive price for the quality

Report a concern   July 2, 2026 — Rated 9 out of 10 by O.B. Graduation Foto
What do you like about our products and services?

Quick delivery

Report a concern   July 2, 2026 — Rated 4 out of 10 by K.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I think the prices are way too high when you are the only supplier who had access to take the photos. The pictures were not great either... Some being pictures were just zoomed in of larger shots and were being sold/displayed as different pictures. Remember not everyone can pay 30 dollars for a picture when the smallest package is 100. And keep in mind these kids are doing to college which is also very expensive.

Report a concern   July 2, 2026 — Rated 4 out of 10 by C.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I purchased the panoramic but the sample photo was too blurry to see my daughter is completely covered by someone in front of her so it’s useless . This would have been avoided if I saw a less blurry sample

Report a concern   July 2, 2026 — Rated 8 out of 10 by B.C. Graduation Foto
What could we do to improve?

I am glad that this was much improved than it was for my daughter in 2022. I like the multiple choices and the way I can order only the photos that I needed

Report a concern   July 2, 2026 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

The photos taken were top notch. Great job!

Report a concern   July 2, 2026 — Rated 10 out of 10 by D.S. Graduation Foto
What do you like about our products and services?

Great pictures!! Good prices.

Report a concern   July 2, 2026 — Rated 8 out of 10 by J.S. Graduation Foto
What could we do to improve?

Reduce your prices. Also take a pic of the graduate with a solid color background. I have one from preschool and wanted one of my senior for a frame.

Report a concern   July 2, 2026 — Rated 10 out of 10 by T.C. Graduation Foto
What do you like about our products and services?

They were great, nice and close. Beautiful day!

Report a concern   July 2, 2026 — Rated 6 out of 10 by R.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Sorry Did not like the gold border :(

Report a concern   July 2, 2026 — Rated 9 out of 10 by A.W. Graduation Foto
What do you like about our products and services?

Edit the background

Report a concern   July 2, 2026 — Rated 7 out of 10 by Y.V. Graduation Foto
What could we do to improve?

Ask the kids to remove their sunglasses when they get their picture taken after receiving their diploma and walking across the stage

Report a concern   July 2, 2026 — Rated 6 out of 10 by R.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Picture quality wasn't great. There was one good photo however, which is the one I purchased. Service was good and I got the photos promptly.


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