based on 5039 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the photos, but the price is crazy
Only had to purchase what we wanted and it came ready to hang on the wall!!!
Love to pictures. Put pricing is to high
very expensive
No response to emails/help ticket
Quality of photo’s!
Very bad pic. Even I paid more to fix the pic but look so take and ugly. My daughter hated it
The main photo of my son getting his diploma was blurry and it was the only one taken of him in that position.
Not good pictures
Photos were great, products came very quickly, got exactly what I wanted. Thank you so much!!
The pictures were just fine - expensive for prints. They seemed as they were rushed when they were taken and there are people in the background of the photo.
The pictures I received are not very clear. The proofs look way better.
Product is great quality. Emily was a big help placing my order. The product I was looking for they downsized it. She was able to get me the product I wanted.
Great pics! Great service!
The photos were too expensive.
The cost of these photos is to high. A 8by10 cost 5$ everywhere else that's insane.
Difficult to look at pictures.
I would make a cart and go back later and my order was gone. I would have to start over again.
This happened several times.
the photos were very expensive. i wanted to buy more but the total was too much. also, i wish i had more variety of photos
I only received one decent picture of my child and it was off centered. All of the other pictures you took were terrible! It's a crime and a shame that I wasn't able to get a decent picture and I unfortunately depended on you. As professionals you should be ashamed of your products.
The 8x10 picture we received is blurry from the hands down. It is disappointing that this was even mailed out before reviewing it. This could not be seen in the preview provided due to the copywrite words that are over the pictures. But I think it should be reviewed before mailing it to the customer or fix it with the software. I mean if professional pictures are taken and mistake is made, it should be corrected or the customer should be notified.
The pictures turned out really nice. I appreciated the ability to order up close pictures from the stage where as we would not have gotten them otherwise.
Better package deals or a CD
A lot of pictures were captured off guard and eyes were closed. Pictures were not focused.
Easy ordering and fast processing and delivery.
There was only 3 photos that were of good quality.
The cost is way too high for the digital photos! It was a complaint in the high school FB group as well. Nobody wanted to order them.
Photos were ok, my son had his tassel in his mouth. I understand I could have paid for the correction but the cost was too much. Photos arrived fairly quickly.
I ordered our son's photos and have not received anything until this survey question...hmmmm
Some of the pics were a bit blurry. Other than that, photos were great!