based on 4002 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice and on time delivery.
Pricing is way too expensive. Photos were not great. Extremely disappointed.
I purchased two graduation except one of them as a little baby scratch on the front of it.
Quality photography
Picture products were outrageously expensive. Considering the only way to get photos during the event was through this service. The prices were outrageous. Many families out there are not able to pay this amount of money and they want to see their children graduate. Prices need to be significantly lower.
I haven’t get my photos and it’s been more than a month
Wish the last shot of him had his whole face because that is only one with the biggest smile on the stage. other photos were pretty good of him.
Great pics, great frame that I purchased. The only two downsides Id have to complain about was I would of loved to have actual prints but needed more time getting money together. Senior year was an expensive year.
We are missing the individual picture of our graduate, Connor Last name removed. We were able to purchase the picture of his diploma with the president but when viewing the second photo it was the same one with the president. If you are able to locate his individual photo, we would be grateful.
Thank you,
Name removed
Pictures were very nice
I loved all of my daughters grad pictures.
Great photos
I was disappointed with photo resolution on both items
The image capture, options, process, communication, and delivery time were great,
The only complaint is production quality - which makes me hesitant to purchase again or recommend.
Quality
Better selection of packages.
clear, nice positioning easy to order
Pricing is way too high for digital images. Should offer much more affordable packages.
My pictures looked great and the delivery was fast.
pricing is too high and package are terrible along. Wasn't easy to decide photos without spending too much
My photos were stuck together when I got them ruining the integrity of the photo
I want more pictures. Tell me how to get more pictures Name removed My email is Kim Last name removed 1967 iCloud.com. I want more pictures.
The pictures were good but the prices were crazy high, even for just a digital download & I will have to print the pictures.
I haven't received the pictures that I ordered.
The ordering section of website is a little confusing.
Easy selection of what I wanted - quick delivery - beautiful product!
I haven’t received my photos yet1. I not sure what happened to them.
Pricing on digital images were too expensive for pictures that were already taken!
The picture I received was great and when I had an issue it was resolved quickly. I do struggle with the cost of the picture when there is no other option to get a picture of this important event. I feel as though you have no choice but to pay top dollar. This could be cost prohibitive and prevent some families from capturing the memories. I am happy that even with the higher costs of the photos they were great, and I would not have been able to capture one as good even if I had the opportunity.
Great customer service.
Customer Service was great, products were available quickly and arrived as expected.