Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 5039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2026 — Rated 5 out of 10 by P.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

I found every aspect of Senior year "stuff" to be overpriced and out of reach. Jostens is a racket. These companies make a fortune while some students go without.

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.M. Graduation Foto
What do you like about our products and services?

Everything

Report a concern   June 26, 2026 — Rated 2 out of 10 by J.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Great pictures but really price gouged. As a parent of kids involved in other sports, these prices were outrageous . Even just a look on GPT for average ceremony pictures this company is way overpriced . And looking at their Google reviews, I am not the only one who agrees . They have a 2.3 Google review . Since I am doing this review, I will go ahead and do a Google review too . The picture quality was good and I appreciate capturing these moments for me. I also did overpay for the photos as it is who the school chose to photograph students.

Report a concern   June 26, 2026 — Rated 7 out of 10 by R.E. Graduation Foto
What could we do to improve?

Contact the school, the photo did not fit the frame school offered to buy for the certificate and picture, dimensions did not matches, photo dimensions were vertical, and frame horizontal, but quality of it was good. Just wanted to understand that, please check school frame offers to have a better understanding

Report a concern   June 26, 2026 — Rated 10 out of 10 by L.G. Graduation Foto
What do you like about our products and services?

Too many people at the graduation so I couldn’t take any photos. I had the plaque made with a photo of my son and a custom message. It turned out nice!

Report a concern   June 26, 2026 — Rated 3 out of 10 by E.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The magnets were printed WAY too dark. You almost can't see the person against the background. The photo itself is fine. We used it for framed prints and a coffee mug, and those are fine. But the magnets are absurd. It's like having a black blotch on the refrigerator. You can't tall who is in the photo or what the occasion was. I hate having spent money that way. We ordered a lot of the magnets too, since it's a nice way for family members to display a small memento of our daughter's huge achievement. But they're useless, a waste of the money spent.

Report a concern   June 26, 2026 — Rated 10 out of 10 by S.N. Graduation Foto
What do you like about our products and services?

Superior picture quality and company to do business with

Report a concern   June 26, 2026 — Rated 2 out of 10 by J.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Outrageous pricing for what you get. Digital pictures should be of better quality. Very disappointing!

Report a concern   June 26, 2026 — Rated 5 out of 10 by X.Z. Graduation Foto
How did we disappoint you and what can we do to make things right?

Comparing quality and price, it is not good. Thanks

Report a concern   June 26, 2026 — Rated 10 out of 10 by K.P. Graduation Foto
What do you like about our products and services?

I loved that I could crop my photo choice to my liking. Also, it was a big plus that I had the option to change the title of the picture.

Report a concern   June 26, 2026 — Rated 8 out of 10 by P.R. Graduation Foto
What could we do to improve?

The photos weren’t the greatest to select from. I had kids graduate from MSU and CMU. Their grad photos were much better. The order process was fine. No complaints on that.

Report a concern   June 26, 2026 — Rated 0 out of 10 by N.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures are not good quality. The photographer did not make sure the student and the superintendent was looking to take the picture when receiving their diploma. When the student came down the aisle to do another photo they did not make sure there was no other student behind to get a perfect picture of the student with their diplmona in hand.

Report a concern   June 26, 2026 — Rated 9 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Very nice quality

Report a concern   June 26, 2026 — Rated 10 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

I enjoy that you are able to find all of the pictures taken throughout the event and allow access to purchase the memories. We received some fantastic shots.

Report a concern   June 26, 2026 — Rated 3 out of 10 by K.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Please for future graduations, please have a person available to help the graduates align their cords and sashes. Such a nice photo but my daughters sash and cords were messed up

Report a concern   June 26, 2026 — Rated 1 out of 10 by N.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

It's ok

Report a concern   June 26, 2026 — Rated 9 out of 10 by C.H. Graduation Foto
What do you like about our products and services?

Beautiful product

Report a concern   June 26, 2026 — Rated 0 out of 10 by J.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

I haven't got my picture

Report a concern   June 26, 2026 — Rated 7 out of 10 by J.S. Graduation Foto
What could we do to improve?

My last son that graduated, the photographer had the kids holding their diploma in the photo. That would have been nice. These photos seemed a bit rushed.

I do appreciate having a photo since they remove the honor sashes when they walk over the stage.

Report a concern   June 26, 2026 — Rated 10 out of 10 by A.J. Graduation Foto
What do you like about our products and services?

Looked great

Report a concern   June 26, 2026 — Rated 6 out of 10 by H.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price was way too high

Report a concern   June 26, 2026 — Rated 8 out of 10 by C.O. Graduation Foto
What could we do to improve?

Nothing

Report a concern   June 26, 2026 — Rated 8 out of 10 by D.F. Graduation Foto
What could we do to improve?

I would of ordered more but as a grandparent raising grandchildren I felt they were a bit pricey so I just ordered the 5 x 7 and wallets

Report a concern   June 26, 2026 — Rated 3 out of 10 by T.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The flags used has a huge blue spot at the top where they were not completely matched up. They did not use the diploma holder in the photo like all years prior. Very bad photos this year. When sent an email to question did not receive a reply

Report a concern   June 26, 2026 — Rated 4 out of 10 by K.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices were stupid

Report a concern   June 26, 2026 — Rated 0 out of 10 by A.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The amount you charge for one photo is absolute robbery. Make the prices reasonable and give people the ability to have those forever moments of their kids. Unbelievable the cost.

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.W. Graduation Foto
What do you like about our products and services?

The efficiency and the quickness and the quick responses .

Report a concern   June 25, 2026 — Rated 1 out of 10 by E.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I’ve contacted the company twice and no response. Also, the picture outcome is not good.

Report a concern   June 25, 2026 — Rated 10 out of 10 by M.L. Graduation Foto
What do you like about our products and services?

Clear photos

Report a concern   June 25, 2026 — Rated 10 out of 10 by L.V. Graduation Foto
What do you like about our products and services?

Good photos of my chikd


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