Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4037 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2025 — Rated 3 out of 10 by B.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

My biggest disappointment was the price. And with the schools policy on photography during the ceremony, which was understandable. It felt like the pictures were being held for ransom.
At $100 for three untouched digital images is an outlandish price. And with a graduating class size of 450, you stand to make $45,000 on just that event, if most relatives only go for the least expensive option.

Report a concern   July 4, 2025 — Rated 5 out of 10 by J.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices are way too high. I bought because these kids deserve to have their special moment captured but the prices are taking advantage of that exact situation. I feel bad for the kids that’s couldn’t afford them. I paid for another students pic on my pack just because of this. I think you’d actually make more money lowering the prices for all kids to be able to afford the pictures of their special day. You might get everyone to purchase if affordable.

Report a concern   July 4, 2025 — Rated 5 out of 10 by M.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Quality of photos are poor

Report a concern   July 4, 2025 — Rated 7 out of 10 by J.S. Graduation Foto
What could we do to improve?

Packaging prices

Report a concern   July 4, 2025 — Rated 1 out of 10 by J.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo was not well done. One of the worst quality professional pictures I have seen. Lightning was not good. You can refund me the money I paid.

Report a concern   July 4, 2025 — Rated 10 out of 10 by C.S. Graduation Foto
What do you like about our products and services?

Beautiful picture! Expensive though

Report a concern   July 4, 2025 — Rated 5 out of 10 by K.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos were lovely! The price for images was a rip off!

Report a concern   July 4, 2025 — Rated 10 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

Love all my pictures great job

Report a concern   July 4, 2025 — Rated 9 out of 10 by M.Z. Graduation Foto
What do you like about our products and services?

I liked the ability to get a up close picture of my son at graduation.

Report a concern   July 4, 2025 — Rated 10 out of 10 by M.G. Graduation Foto
What do you like about our products and services?

Simple, affordable and great quality!

Report a concern   July 4, 2025 — Rated 9 out of 10 by J.G. Graduation Foto
What do you like about our products and services?

Good facial recognition and good pictures!

Report a concern   July 4, 2025 — Rated 0 out of 10 by A.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   July 4, 2025 — Rated 0 out of 10 by V.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

I received the picture in the mail there was absolutely no touch up we changed the background and we want to get rid of the Shadows we paid for it and you did nothing to it

Report a concern   July 4, 2025 — Rated 7 out of 10 by T.M. Graduation Foto
What could we do to improve?

Package them better. My envelope had a hole in the side and my daughters photo had minor damage. But when you are paying the kind of money you want for the picture you expect them to be perfect . Maybe put them between two pieces of cardboard or in better envelopes.

Report a concern   July 4, 2025 — Rated 5 out of 10 by S.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

In one of the photos a purchased they focused on on the background and not on my son. Therefore I have 2 photos that are worthless and I spent over $200.00 on a very small package. I even paid the extra $25 or $30 per photo for them to fix all photos. The rest turned out great but I have two pictures of the same pose that are of no value to me.

Report a concern   July 4, 2025 — Rated 8 out of 10 by A.A. Graduation Foto
What could we do to improve?

Prices are very high, higher than companies other schools use. Also photos are all action, movement shots no pre-ceremony photos

Report a concern   July 4, 2025 — Rated 10 out of 10 by T.Y. Graduation Foto
What do you like about our products and services?

I love the picture of my granddaughter. The quality of color is outstanding. Thank you for a beautiful photo.

Report a concern   July 4, 2025 — Rated 10 out of 10 by D.M. Graduation Foto
What do you like about our products and services?

Very clear and crisp

Report a concern   July 4, 2025 — Rated 6 out of 10 by J.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Lighting was not great. Blurring the people in the back should be included.

Report a concern   July 4, 2025 — Rated 7 out of 10 by A.K. Graduation Foto
What could we do to improve?

The photos are well taken but the one with the flags in the background is very busy, and I wish the single head-on shot had been with a neutral background. As it is, I will take the photo to someone who can take out the background and remove the shine from my daughter's face before it's acceptable for a frame in my home. The candid shots are really nice though and overall these are great mementos of an important day.

Report a concern   July 4, 2025 — Rated 0 out of 10 by J.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Our school has used the same company for 2 of my seniors. Both times we were disappointed. The first one was because of price. They were good photos, but not affordable. The most recent senior you did was very disappointing. The photos were awful and over priced. I ordered what looked decent and that I could crop and use. 90% of all the upclose photos were never of his face. The photo was focused on another kid with my son in the background or faced away.

Report a concern   July 4, 2025 — Rated 9 out of 10 by D.K. Graduation Foto
What do you like about our products and services?

Graduation pictures were clear and my daughter looked like herself. Very good, nice pictures.

Report a concern   July 4, 2025 — Rated 7 out of 10 by J.W. Graduation Foto
What could we do to improve?

I loved the actual photo of my son. However, the hallway photos I wish we were able to edit to blur the people in the background that were not in our family. I was willing to do all my own editing, however, this particular option was not available. Over all I am happy with the photos I would not otherwise have, so thank you.

Report a concern   July 4, 2025 — Rated 0 out of 10 by E.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were blurry . Not worth the money very disappointed

Report a concern   July 3, 2025 — Rated 8 out of 10 by J.S. Graduation Foto
What could we do to improve?

n/a

Report a concern   July 2, 2025 — Rated 10 out of 10 by A.H. Graduation Foto
What do you like about our products and services?

Everything was great!

Report a concern   July 2, 2025 — Rated 0 out of 10 by M.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

Still have not received my downloads

Report a concern   July 1, 2025 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Pictures looked really good fast and friendly service and received fast

Report a concern   July 1, 2025 — Rated 8 out of 10 by E.J. Graduation Foto
What could we do to improve?

The was only 1 photo of the ones taken that was in focus. Most of the pictures did not show his face at all.

Report a concern   July 1, 2025 — Rated 0 out of 10 by M.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

I paid for electronic photos that I have still have not received. Please send these photos to Email address removed Please also call me at Phone number removed as there is no contact number to call you.


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