Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4036 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2025 — Rated 6 out of 10 by G.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive for average quality photos. The clarity on the image we chose was not great.

Report a concern   July 4, 2025 — Rated 10 out of 10 by R.A. Graduation Foto
What do you like about our products and services?

Easy to order and good quality pictures

Report a concern   July 4, 2025 — Rated 2 out of 10 by C.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

There's a big shadow behind my son. The photo recognition is cool though. Backdrop was not the best.

Report a concern   July 4, 2025 — Rated 5 out of 10 by B.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

You did not caption a good picture of him receiving his diploma. I feel like he could have been posed better with a better background. I also feel like u should have an option to order different pics on 1 sheet. Example: on a 5x7, 2 different pictures instead of the same. I think u should be able to customize certain backgrounds as well.

Report a concern   July 4, 2025 — Rated 4 out of 10 by R.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Some of the pictures were not purchased because there were other random people.

Report a concern   July 4, 2025 — Rated 7 out of 10 by D.C. Graduation Foto
What could we do to improve?

Lower the prices

Report a concern   July 4, 2025 — Rated 6 out of 10 by S.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Make the cost more affordable. I wanted to buy multiple pictures, but only could afford one.

Report a concern   July 4, 2025 — Rated 9 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Variety of pictures

Report a concern   July 4, 2025 — Rated 5 out of 10 by S.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were so expensive for digital copies

Report a concern   July 4, 2025 — Rated 10 out of 10 by N.D. Graduation Foto
What do you like about our products and services?

Nice quality and quick delivery!

Report a concern   July 4, 2025 — Rated 1 out of 10 by R.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Although I could preview the proof, the photo quality is poor. Also, the image has a lot of wasted space. The photographer did not zoom the picture properly. This is the same for multiple pictures that I purchased.

Finally, your pricing model is horrible. I realize the school cannot allow parents to get close to take pictures of their own children. But your pricing model is unfair.

At times I wonder how the leadership at this company can live with themselves.

Report a concern   July 4, 2025 — Rated 10 out of 10 by S.A.L. Graduation Foto
What do you like about our products and services?

The variety of options, the speed of delivery, and the quality of the photos!

Report a concern   July 4, 2025 — Rated 10 out of 10 by B.V. Graduation Foto
What do you like about our products and services?

photos completed in timely fashion, good quality and no damaged with shipping. thank you.

Report a concern   July 4, 2025 — Rated 10 out of 10 by R.N. Graduation Foto
What do you like about our products and services?

Speedy delivery. Wish the digital images were a little more affordable because I would have bought more.

Report a concern   July 4, 2025 — Rated 9 out of 10 by A.B. Graduation Foto
What do you like about our products and services?

The pictures were very good. I especially liked the candid shots.

Report a concern   July 4, 2025 — Rated 2 out of 10 by D.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos were great quality, however way too expensive and overpriced

Report a concern   July 4, 2025 — Rated 1 out of 10 by V.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered the photo it’s not clear also I ordered with plaque and haven’t received yet.it has been 4 weeks.

Report a concern   July 4, 2025 — Rated 6 out of 10 by K.Z. Graduation Foto
How did we disappoint you and what can we do to make things right?

The magnets printed darker than the photo. My son had magnets made last year and they look good. This year my daughters are blurry and dark

Report a concern   July 4, 2025 — Rated 6 out of 10 by E.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered picture magnets. The quality of these were something as if I would have made them at home. I am able to purchase better made magnets at five below for $5. The picture is pixel looking and the tiny magnet piece on the back makes me not want to use them.

Report a concern   July 4, 2025 — Rated 9 out of 10 by R.D. Graduation Foto
What do you like about our products and services?

Glad to have the photos from graduation. I wish they were not so expensive to buy the digital copy.

Report a concern   July 4, 2025 — Rated 8 out of 10 by E.C. Graduation Foto
What could we do to improve?

I think that you should put the photo between 2 strong pieces of cardboard so the postman cannot bend it, mine was bent and put in my mailbox and I had to put a strong heavy book on it to make it flat.

Report a concern   July 4, 2025 — Rated 9 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Easy process

Report a concern   July 4, 2025 — Rated 7 out of 10 by K.M. Graduation Foto
What could we do to improve?

I would love it if you could of had an white frame around the photo as an option.

Report a concern   July 4, 2025 — Rated 6 out of 10 by M.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Nothing wrong, I just only received 1 of my frames out of 2 and paid $70 for the other that didn’t come in, I really wanted it but the other frame came in quick

Report a concern   July 4, 2025 — Rated 10 out of 10 by M.J. Graduation Foto
What do you like about our products and services?

The picture,s wrre exactly what I ordered and I received them promptly,will recommend this photo company.

Report a concern   July 4, 2025 — Rated 10 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

I liked the quality of my prints.

Report a concern   July 4, 2025 — Rated 9 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

The plaque is nice and the pictures arrived quickly but still waiting on the plaque and have not seen any update

Report a concern   July 4, 2025 — Rated 10 out of 10 by R.A.E. Graduation Foto
What do you like about our products and services?

The product requested arrived in under 2wks, and in great condition

Report a concern   July 4, 2025 — Rated 8 out of 10 by L.S.M. Graduation Foto
What could we do to improve?

Your pricing is extremely expensive.

Report a concern   July 4, 2025 — Rated 5 out of 10 by K.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The prices are outrageous


Privacy Policy