based on 4039 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely turnaround on purchase.
It is extremely expensive and some of the photos are not great. Especially the ones right after walking
Not many pics of my child. I was led to believe you would be capturing the day with A LOT more pics of the graduates. The picture quality was also terrible. My daughter's pictures were blurry. I bought them so she could have the memory, but I'm definitely not impressed or pleased.
There was a blob on my photos, I would like them replaced. I can show a photo of one of them.
The photos came wet. They were mailed in a PAPER envelope with a piece of cardboard for protection.
The printed photo is much darker than the proof. My daughter's gown blends in with the dark background so the only thing that shows up on the photo is her white face. If she had black skin, it would have been a totally black photo. Because of the underexposure to light, it is a very poor quality photo. I am very disappointed. I had planned to use this photo as a keepsake but due to the poor quality, I will rely on the photos that I took of her which were much better, just not during the ceremony.
The pics were great quality. I only wish there was an option to crop because some of the pics had other people in them also that are just in the background or to the side and they are not people we know.
Prices are exceptionally high for what is offered
My photo that I paid for is blur. They did a retouching on that selected picture but it didnt make anything better. I hate it
Very expensive for 3 digital photos. As an artist myself I would have never charged that much especially with that many students.
Look nice. Very professional.
The colors on the tassel are half orange and half gold. The tassel is gold. The pictures with trees you could tell it was photo shop.
Good quality
Prompt delivery
Pictures turned out amazing!!
I haven't received my photos yet
While the photos were beautiful and y'all did a great job picking me out from a crowd, the prices are really high!
Beautiful photo to remember the day by! Thank you.
Grouping all of my student's photos together
Pictures were good and delivered in a timely manner.
The photo and background are very nice!
It was very easy to order photos and they were good quality. it would be nice if you would have the ability to open eyes in your edits.
Timely availability of photos to order
Multiple graduation photos taken reflective of the day to choose from
I like the ability to buy one at a time at a low cost and not in a package that costs hundreds pf dollars.
I ordered two different photos. One was terrific and the second one was blurry. For fairly expensive photos, I’m disappointed.
More options to make the perfect package
Son’s grad pic turned out great!
The aggressive email campaign after the event is too much.
I don’t understand why I paid $70 for a digital phone and did not get sent a hard copy.
My order was missing. Although when I tracked it, they showed my order was delivered on June 2, I have not received it yet. I am so disappointed.
My shipping address is : 36800 Schoolcraft Rd., Livonia, MI 48150.