based on 4908 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good quality pictures, easy to order and the photo arrived on time. I am happy with the product. Will order more.
The photos came bended a little and the shots are not clear and perfect.
Lots of options.
There wasn't really a good photo captured of my daughter receiving her fake diploma. Also, the value is really not there. A lot of $ for one printed photo, but we parents are caught on your hook. The person on the phone was very very nice and helpful!
I love the photos and great captures of a moment in time. For the posed shots perfect clarity
No return email
Great options
It wasn't clear when ordering the Complexion Touchup - Smooths skin, brightens eyes and teeth. Removes minor “fly-away” hairs that i would have to pay an extra extra fee to remove the fly away hair that was in front of the face. So I ponied up the extra fee and when I received my "corrected order" the tassel string was STILL in the face. So to remove the fly away tassel string, would that be an extra extra extra fee? As much as we are charged for these priceless moments that only happen once in a lifetime, one would think a thorough job would be done for each order. very poor service in my opinion.
The quick delivery!
Easy to order and quick delivery.
Expensive! Poor quality photos.
I don’t like it
NEVER RECEIVED THE PHOTOS. Do Not know who to contact about this! PLEASE ADVISE.
The photos available were high quality but there were very few to choose from and the cost of digital copies was astounding ($100 for 3 jpegs).
I thought it was pretty expensive for a single photo. And you also sent me someone else's photo along with my daughters and I didn't know how to reach you.
The photo was cropped very short - doesn't look like the photo I ordered.
I feel it was excessive to charge for eyeglasses glare removal of the same picture with a different background ( flag vs plain grey) The photo is exactly the same the digital background is changed. I would have ordered more but even the downloads are too expensive.
Never got a response after contacting twice through the website regarding my order. I was sent a code and it didnt apply.
After a bit of time trying to figure out website and ordering it became easier to navigate. I wish I could have edited the actual photo like I was able to with the magnets and mugs. Received pretty fast which was nice.
The photos are of good quality and reasonably priced.
Arrived timely
I already emailed and expressed my disappointment with the quality of the photos and I never received any follow up.
Nice photo finish and timely delivery.
came in envelope that was bent. photos were ok inside. pictures are nice quality
Great customer service!!
Great photography. I was the Director of Photography at a college. We were amazed at the shots and would highly recommend your company.
I think the pricing is a little excessive for digital products.
Prices are ridiculous for a measly digital copy of pictures that define a massive moment in a person’s life.
Every opportunity is business for you guys that’s so disappointing rubbish ruthless awful. How could you all cash the important event, knowing this can’t b miss by students that has already paid loads and loads of tuitions to complete the degree. How much would you all have faced losses, if not charged or very minimal charges for all that photos. You made an important event cash cow. Why didn’t you all have informed students that these huge charges expensive photos would incurred, we would have managed our family photographer. This is very indecent and inappropriate to keep it so expensive on things that you all know can’t b missed. Don’t do this. Inform this before or keep it free or minimal charges.
Thank You
The size of the picture doesn’t fit the frame correctly.